Collect memory snapshot in Visual Studio Follow
- Go to 'ReSharper | Help | Report a Bug or Submit a Feature'.
- Select "Performance problem" in "Problem category" combobox.
- Hit "green cross" icon next to "Attachments" text | select "Memory Snapshot" | It will start self-profiling tool.
Note: on a 1st run self-profiling tool will be downloaded from JetBrains server, download times may vary so please be patient.
- Memory snapshot will be collected automatically, the process will take about 1 minute, you will see "Attaching and waiting for snapshot". When it is completed, "Snapshot{someID}.dmw" file will be available in Attachments section.
- Provide a good Subject and Description of the memory issue you experience.
- When the memory report is complete, you'll be able to upload the snapshot to our FTP server by clicking on Submit button
What can go wrong:
- For some reason uploading procedure has failed: Open a file locataion (Context menu for an attached snapshot | Open File Location) and upload the snapshot file manually to JB servers as described here https://resharper-support.jetbrains.com/hc/en-us/articles/207635255-Uploading-Large-Files-for-JetBrains-Support-Team or share such file with us using any cloud services like Dropbox, GoogleDisk, etc.
- If devenv.exe allocates more 2.5 Gb memory and is going to crash with OOM exception, please try collecting a memory dump using standalone dotMemory, since the crash might happen during a snapshot's uploading.
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