dotTrace Performance Viewer Blank
I have just downloaded the profiler tool & am using it with the demo license.
Recorded a number of snapshots successfully.
Attempted to view the snapshots (any of them) & the viewer renders blank:
Went to the traceviewer directory & ran 32 bit & 64 bit versions in admin mode & not. All with the same result.
Any help would be gratefully recieved.
- Edward
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Hi Edward,
It looks like there is some issue with license or license dialog. What version of dotTrace/ReSharper Ultimate have you downloaded? Did you see a license dialog and did you press "Start evaluation" button in it?
Thankyou for your prompt response,
Just downloaded & installed it on Monday. Yes pressed "start evaluation"
& the full version info is:
JetBrains dotTrace 2016.2.2 Build 106.0.20160913.94302
dotTrace 2016.2.20160913.94302
Application Packages:
JetBrains dotCommon Core build 106.0.20160913.91742 on 2016-09-13 09:17:48Z rev git::refs/heads/wave06-eap14-bugfix::6541ff3c3283627e8fab6a1e9d2724f512b71087
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JetBrains dotCommon ElevationAgent build 106.0.20160913.91742 on 2016-09-13 09:17:48Z rev git::refs/heads/wave06-eap14-bugfix::6541ff3c3283627e8fab6a1e9d2724f512b71087
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JetBrains dotCommon ExternalStorage build 106.0.20160913.91742 on 2016-09-13 09:17:48Z rev git::refs/heads/wave06-eap14-bugfix::6541ff3c3283627e8fab6a1e9d2724f512b71087
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JetBrains dotCommon Native Core build 106.0.20160913.91320 on 2016-09-13 09:13:26Z rev git::refs/heads/wave06-eap14-bugfix::5be05661c846fb8f3d9a08012eea3de466b1e6e5
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JetBrains dotCommon Native Libraries build 106.0.20160913.91320 on 2016-09-13 09:13:26Z rev git::refs/heads/wave06-eap14-bugfix::5be05661c846fb8f3d9a08012eea3de466b1e6e5
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JetBrains dotCommon Native Link build 106.0.20160913.91320 on 2016-09-13 09:13:26Z rev git::refs/heads/wave06-eap14-bugfix::5be05661c846fb8f3d9a08012eea3de466b1e6e5
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JetBrains dotCommon.Psi SourceView build 106.0.20160913.92518 on 2016-09-13 09:25:24Z rev git::refs/heads/wave06-eap14-bugfix::8634f7e3ca0eef13d054345a66b30432f65b70e0
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JetBrains dotCommon Remotable build 106.0.20160913.91742 on 2016-09-13 09:17:48Z rev git::refs/heads/wave06-eap14-bugfix::6541ff3c3283627e8fab6a1e9d2724f512b71087
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JetBrains dotCommon RemoteAgent build 106.0.20160913.91742 on 2016-09-13 09:17:48Z rev git::refs/heads/wave06-eap14-bugfix::6541ff3c3283627e8fab6a1e9d2724f512b71087
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JetBrains dotCommon RemoteAgentBuild build 106.0.20160913.91742 on 2016-09-13 09:17:48Z rev git::refs/heads/wave06-eap14-bugfix::6541ff3c3283627e8fab6a1e9d2724f512b71087
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JetBrains dotCommon Standalone build 106.0.20160913.91742 on 2016-09-13 09:17:48Z rev git::refs/heads/wave06-eap14-bugfix::6541ff3c3283627e8fab6a1e9d2724f512b71087
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JetBrains dotCommon Timeline build 106.0.20160913.91742 on 2016-09-13 09:17:48Z rev git::refs/heads/wave06-eap14-bugfix::6541ff3c3283627e8fab6a1e9d2724f512b71087
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JetBrains dotTrace AppBrowser build 106.0.20160913.94302 on 2016-09-13 09:43:17Z rev git::refs/heads/wave06-eap14-bugfix::6541ff3c3283627e8fab6a1e9d2724f512b71087
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JetBrains dotTrace CommonUI build 106.0.20160913.94302 on 2016-09-13 09:43:17Z rev git::refs/heads/wave06-eap14-bugfix::6541ff3c3283627e8fab6a1e9d2724f512b71087
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JetBrains dotTrace ConsoleTools build 106.0.20160913.94302 on 2016-09-13 09:43:17Z rev git::refs/heads/wave06-eap14-bugfix::6541ff3c3283627e8fab6a1e9d2724f512b71087
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JetBrains dotTrace Core build 106.0.20160913.94302 on 2016-09-13 09:43:17Z rev git::refs/heads/wave06-eap14-bugfix::6541ff3c3283627e8fab6a1e9d2724f512b71087
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JetBrains dotTrace dotTrace Src build 106.0.20160913.94302 on 2016-09-13 09:43:17Z rev git::refs/heads/wave06-eap14-bugfix::6541ff3c3283627e8fab6a1e9d2724f512b71087
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JetBrains dotTrace Snapshot build 106.0.20160913.94302 on 2016-09-13 09:43:17Z rev git::refs/heads/wave06-eap14-bugfix::6541ff3c3283627e8fab6a1e9d2724f512b71087
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JetBrains dotTrace Timeline build 106.0.20160913.94302 on 2016-09-13 09:43:17Z rev git::refs/heads/wave06-eap14-bugfix::6541ff3c3283627e8fab6a1e9d2724f512b71087
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JetBrains EtwService Core build 106.0.20160913.91752 on 2016-09-13 09:18:00Z rev git::refs/heads/wave06-eap14-bugfix::f80ce214c71c33a587ede43b2967f1564ced74e9
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JetBrains EtwService msi build 106.0.20160913.92350 on 2016-09-13 09:23:57Z rev git::refs/heads/wave06-eap14-bugfix::547118481a6aae0942e46742a2d537bb496820b3
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JetBrains EtwService Native Core build 106.0.20160913.92350 on 2016-09-13 09:23:57Z rev git::refs/heads/wave06-eap14-bugfix::547118481a6aae0942e46742a2d537bb496820b3
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JetBrains EtwService Native Link build 106.0.20160913.92350 on 2016-09-13 09:23:57Z rev git::refs/heads/wave06-eap14-bugfix::547118481a6aae0942e46742a2d537bb496820b3
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JetBrains Platform Core Ide build 106.0.20160913.91321 on 2016-09-13 09:13:28Z rev git::refs/heads/wave06-eap14-bugfix::4132bdd4967a126ac48c76912fa6a20e18fbba88
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JetBrains Platform Core Shell build 106.0.20160913.91021 on 2016-09-13 09:10:28Z rev git::refs/heads/wave06-eap14-bugfix::7b6bb84dacba62d312a877cdca3cc1cc7152b3c9
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JetBrains Platform Core Text build 106.0.20160913.91321 on 2016-09-13 09:13:28Z rev git::refs/heads/wave06-eap14-bugfix::4132bdd4967a126ac48c76912fa6a20e18fbba88
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JetBrains Platform Installer build 106.0.20160913.91321 on 2016-09-13 09:13:28Z rev git::refs/heads/wave06-eap14-bugfix::4132bdd4967a126ac48c76912fa6a20e18fbba88
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JetBrains Platform Interop dotMemoryUnit.Interop build 106.0.20160913.91321 on 2016-09-13 09:13:28Z rev git::refs/heads/wave06-eap14-bugfix::4132bdd4967a126ac48c76912fa6a20e18fbba88
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JetBrains Platform RdProtocol build 106.0.20160913.91321 on 2016-09-13 09:13:28Z rev git::refs/heads/wave06-eap14-bugfix::4132bdd4967a126ac48c76912fa6a20e18fbba88
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JetBrains Platform Standalone Shell build 106.0.20160913.91321 on 2016-09-13 09:13:28Z rev git::refs/heads/wave06-eap14-bugfix::4132bdd4967a126ac48c76912fa6a20e18fbba88
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JetBrains Platform Standalone TabWell build 106.0.20160913.91321 on 2016-09-13 09:13:28Z rev git::refs/heads/wave06-eap14-bugfix::4132bdd4967a126ac48c76912fa6a20e18fbba88
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JetBrains Platform Tests.Integration Framework.Common build 106.0.20160913.91321 on 2016-09-13 09:13:28Z rev git::refs/heads/wave06-eap14-bugfix::4132bdd4967a126ac48c76912fa6a20e18fbba88
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JetBrains Platform Tests.Integration Framework.Server build 106.0.20160913.91321 on 2016-09-13 09:13:28Z rev git::refs/heads/wave06-eap14-bugfix::4132bdd4967a126ac48c76912fa6a20e18fbba88
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JetBrains Profiler Configurator Core build 106.0.20160913.91949 on 2016-09-13 09:19:55Z rev git::refs/heads/wave06-eap14-bugfix::8193d01b584db0bcfbac7d33b1d4102d6a779d39
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JetBrains Profiler Configurator WPF build 106.0.20160913.91949 on 2016-09-13 09:19:55Z rev git::refs/heads/wave06-eap14-bugfix::8193d01b584db0bcfbac7d33b1d4102d6a779d39
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JetBrains Profiler Editor Core build 106.0.20160913.91949 on 2016-09-13 09:19:55Z rev git::refs/heads/wave06-eap14-bugfix::8193d01b584db0bcfbac7d33b1d4102d6a779d39
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JetBrains Profiler Editor Windows BehaviorModel build 106.0.20160913.91949 on 2016-09-13 09:19:55Z rev git::refs/heads/wave06-eap14-bugfix::8193d01b584db0bcfbac7d33b1d4102d6a779d39
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JetBrains Profiler Editor Windows WPF build 106.0.20160913.91949 on 2016-09-13 09:19:55Z rev git::refs/heads/wave06-eap14-bugfix::8193d01b584db0bcfbac7d33b1d4102d6a779d39
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JetBrains Profiler History Core build 106.0.20160913.91949 on 2016-09-13 09:19:55Z rev git::refs/heads/wave06-eap14-bugfix::8193d01b584db0bcfbac7d33b1d4102d6a779d39
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JetBrains Profiler History WPF build 106.0.20160913.91949 on 2016-09-13 09:19:55Z rev git::refs/heads/wave06-eap14-bugfix::8193d01b584db0bcfbac7d33b1d4102d6a779d39
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JetBrains Profiler Kernel CleanUp build 106.0.20160913.91949 on 2016-09-13 09:19:55Z rev git::refs/heads/wave06-eap14-bugfix::8193d01b584db0bcfbac7d33b1d4102d6a779d39
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JetBrains Profiler Kernel Core build 106.0.20160913.91949 on 2016-09-13 09:19:55Z rev git::refs/heads/wave06-eap14-bugfix::8193d01b584db0bcfbac7d33b1d4102d6a779d39
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JetBrains Profiler Kernel InternalLauncher build 106.0.20160913.91949 on 2016-09-13 09:19:55Z rev git::refs/heads/wave06-eap14-bugfix::8193d01b584db0bcfbac7d33b1d4102d6a779d39
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JetBrains Profiler Kernel Windows Api build 106.0.20160913.91949 on 2016-09-13 09:19:55Z rev git::refs/heads/wave06-eap14-bugfix::8193d01b584db0bcfbac7d33b1d4102d6a779d39
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JetBrains Profiler Kernel Windows Engine build 106.0.20160913.91949 on 2016-09-13 09:19:55Z rev git::refs/heads/wave06-eap14-bugfix::8193d01b584db0bcfbac7d33b1d4102d6a779d39
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JetBrains Profiler Kernel Windows Native Core build 106.0.20160913.92350 on 2016-09-13 09:23:55Z rev git::refs/heads/wave06-eap14-bugfix::5be05661c846fb8f3d9a08012eea3de466b1e6e5
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JetBrains Profiler Kernel Windows Native Link build 106.0.20160913.92350 on 2016-09-13 09:23:55Z rev git::refs/heads/wave06-eap14-bugfix::5be05661c846fb8f3d9a08012eea3de466b1e6e5
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JetBrains Profiler Snapshot build 106.0.20160913.91949 on 2016-09-13 09:19:55Z rev git::refs/heads/wave06-eap14-bugfix::8193d01b584db0bcfbac7d33b1d4102d6a779d39
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JetBrains Psi.Features Core build 106.0.20160913.91738 on 2016-09-13 09:17:45Z rev git::refs/heads/wave06-eap14-bugfix::03d5b7173738d24148a50f42f44b01797dfa2f3e
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JetBrains Psi.Features Tasks build 106.0.20160913.91738 on 2016-09-13 09:17:45Z rev git::refs/heads/wave06-eap14-bugfix::03d5b7173738d24148a50f42f44b01797dfa2f3e
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JetBrains Timeline Src Shared build 106.0.20160913.94302 on 2016-09-13 09:43:17Z rev git::refs/heads/wave06-eap14-bugfix::6541ff3c3283627e8fab6a1e9d2724f512b71087
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JetBrains Timeline Src Standalone build 106.0.20160913.94302 on 2016-09-13 09:43:17Z rev git::refs/heads/wave06-eap14-bugfix::6541ff3c3283627e8fab6a1e9d2724f512b71087
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dotTrace 2016.2.2 Free trial period is running. 9 days left
Deployment Packaging Identity: 6.0.20160818.172304
Copyright © 2016 JetBrains. All rights reserved.
Thanks,
- Edward
Edward,
It's a very strange situation. Could you please create a support ticket ("Submit a request" button in the upper right corner) and attach log file to it (https://dotnettools-support.jetbrains.com/hc/en-us/articles/207242665-How-to-get-dotTrace-logs)?