Product downloads very slow

Answered

Since a couple of days i notice that downloads from Jetbrains are very slow. I have transfer rates of ~40kb on a 50MBit-Line. I wonder why only downloads from Jetbrains are slow, downloads from other sites are served with normal speed. Also there are time slots where downloads from Jetbrains are fast. It seems to be a local problem. I downloaded dotUltimate 2021.2 in my company's network with no problem. Then i transfered the file via my company's SecureBox to my PC and this download had accectable speed (~ 6MB). So only Jetbrains downloads are slow and only on my PC. Can anyone give me a hint what could be the reason for this curious behavior?

Kind Regards

Andreas

2 comments
Comment actions Permalink

Hello Andreas,

Please refer to the following article which provides suggestions for troubleshooting the problem - https://intellij-support.jetbrains.com/hc/en-us/articles/206544699. 

Thank you.

0
Comment actions Permalink

Reading the linked article i assumed only my virus scanner could cause the problem.

Download seems to be fast again, but the solution is quite curious. I started the download and it was slow. While downloading I disabled my virus scanner, canceled the download and started ist again. Now the download was fast. I enabled the virus scanner and the download remains fast. I couldn't believe this and tried it for two days again and again on different times with the same result.

Kind Regards

Andreas

Update: After writing this i wanted to update the Azure DevOps plugin for Rider and had the same problem there. Disabling my virus scanner for a short while helped here too. Very curious...

0

Please sign in to leave a comment.