Resharper install for all users not working

We've installed Resharper using the option for a single install for all users rather than each user installing it into their user folder.

It doesn't seem to work though - there is one user who has admin rights who carried out the installation, and Resharper is working for that user. For all other users however, Resharper doesn't seem to be working - Visual Studio appears to have nothing relating to Resharper for those users.

Can anyone advise please? Are there perhaps any additional steps that the other users need to take to get Visual Studio to recognise that Resharper is installed?

Note that due to limitations imposed upon the environment in which we work, individual installations of Resharper are not an option so we have to get the "all users" installation working for everybody.

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