OK, now I am angry

I have a bone to pick with the ReSharper people. In other words, I am pissed
off.

Why am I pissed off?

I am pissed of because I have an interest in ReSharper being a success;
because I've been "selling" ReSharper on behalf of JetBrains since 1.0 went
GA (in the excess of 100 licenses so far) and I am not seeing any revenue
from it (I am an XP Coach, in other words, people listen to me when I
suggest they buy something); because I've participated in all the R# beta
programs and have been taking my time to fill in detailed bug and request
reports.

So why am I pissed off? Because, YOU, JETBRAINS, do not treat me with
respect. You do NOT care about my time and the fact that I have real work to
do, which I do using the BETA version of R# (otherwise I could give you no
REAL feedback about the myriad of bugs in 2.0 so far).

The R# beta licenses has expired again. Yes, it's a big surprise, JetBrains,
but when you set a date it eventually arrives. I, and I am sure that
everyone else on the EAP has received notices that 209 is about to expire.
This warning came in the form of of nice little dialog that told me that it
is about to expire, with an ignore button... Guess what, this dialog is NOT
a virus that maliciously attached itself to R#, it was actually written by
someone from JetBrains...

All you needed to do is publish a temporary licenses on the web site, like
you did before.

You didn't bother to do that.

Shame on you.

Amir Kolsky
XP Programmer
and Coach
xpandsoft.com


13 comments
Comment actions Permalink

I've got an easy solution for you: Don't participate in the EAP.

EAP is a pre-Beta and you shouldn't be depending on it for work.

These folks work hard and put out a great product. They deserve much better
treament than you're according them.

Shame on YOU, not JetBrains.

"Amir Kolsky" <kolsky@actcom.net.il> wrote in message
news:dl76u3$inj$1@is.intellij.net...
>I have a bone to pick with the ReSharper people. In other words, I am
>pissed off.
>

Why am I pissed off?

>

I am pissed of because I have an interest in ReSharper being a success;
because I've been "selling" ReSharper on behalf of JetBrains since 1.0
went GA (in the excess of 100 licenses so far) and I am not seeing any
revenue from it (I am an XP Coach, in other words, people listen to me
when I suggest they buy something); because I've participated in all the
R# beta programs and have been taking my time to fill in detailed bug and
request reports.

>

So why am I pissed off? Because, YOU, JETBRAINS, do not treat me with
respect. You do NOT care about my time and the fact that I have real work
to do, which I do using the BETA version of R# (otherwise I could give you
no REAL feedback about the myriad of bugs in 2.0 so far).

>

The R# beta licenses has expired again. Yes, it's a big surprise,
JetBrains, but when you set a date it eventually arrives. I, and I am sure
that everyone else on the EAP has received notices that 209 is about to
expire. This warning came in the form of of nice little dialog that told
me that it is about to expire, with an ignore button... Guess what, this
dialog is NOT a virus that maliciously attached itself to R#, it was
actually written by someone from JetBrains...

>

All you needed to do is publish a temporary licenses on the web site, like
you did before.

>

You didn't bother to do that.

>

Shame on you.

>

Amir Kolsky
XP Programmer
and Coach
xpandsoft.com



0
Comment actions Permalink

Hello, Amir

In case you have purchased previous version of Resharper (1.0 or 1.5) you
may easily use that key -- it will work fine.

Regards,
Maxim


0
Comment actions Permalink

Dear Jim,

It is a good idea to actually read before you respond.

So, lets do a reading comprehension exercise:

Read the original post and answer the following questions:
1. Why is Amir using resharper EAP for real work?
2. Why is Amir angry?

Bonus quesion:
3. What should JetBrains have done which would have circumvented the problem
altogether?

"Jim Holmes"

I've got an easy solution for you: Don't participate in the EAP.

>

EAP is a pre-Beta and you shouldn't be depending on it for work.

>

These folks work hard and put out a great product. They deserve much
better treament than you're according them.

>

Shame on YOU, not JetBrains.



0
Comment actions Permalink

Thanks, Maxim, but I have a new laptop and the old R# license is on the old
machine to which I currently have not access to.

Hello, Amir

>

In case you have purchased previous version of Resharper (1.0 or 1.5) you
may easily use that key -- it will work fine.

>

Regards,
Maxim



0
Comment actions Permalink

I read and comprehend just fine, thanks very much. My mistake was
responding in the first place instead of bypassing your rant.


"Amir Kolsky" <kolsky@actcom.net.il> wrote in message
news:dl7ame$utu$1@is.intellij.net...

Dear Jim,

>

It is a good idea to actually read before you respond.

>

So, lets do a reading comprehension exercise:

>

Read the original post and answer the following questions:
1. Why is Amir using resharper EAP for real work?
2. Why is Amir angry?

>

Bonus quesion:
3. What should JetBrains have done which would have circumvented the
problem altogether?


0
Comment actions Permalink

In the interest of keeping anyone from having their heads explode, let
me let you in on a little secret (which, in my option, is fine to do for
an EAP product.)

1. Close visual studio.
2. Set your system clock to 11/10/05
3. Start visual studio
4. Set the clock back to today's date

Wa-la. Maybe this should be considered a bug? :) If so, please don't fix
it until the end of the EAP =)

-Greg

Amir Kolsky wrote:

I have a bone to pick with the ReSharper people. In other words, I am pissed
off.

Why am I pissed off?

I am pissed of because I have an interest in ReSharper being a success;
because I've been "selling" ReSharper on behalf of JetBrains since 1.0 went
GA (in the excess of 100 licenses so far) and I am not seeing any revenue
from it (I am an XP Coach, in other words, people listen to me when I
suggest they buy something); because I've participated in all the R# beta
programs and have been taking my time to fill in detailed bug and request
reports.

So why am I pissed off? Because, YOU, JETBRAINS, do not treat me with
respect. You do NOT care about my time and the fact that I have real work to
do, which I do using the BETA version of R# (otherwise I could give you no
REAL feedback about the myriad of bugs in 2.0 so far).

The R# beta licenses has expired again. Yes, it's a big surprise, JetBrains,
but when you set a date it eventually arrives. I, and I am sure that
everyone else on the EAP has received notices that 209 is about to expire.
This warning came in the form of of nice little dialog that told me that it
is about to expire, with an ignore button... Guess what, this dialog is NOT
a virus that maliciously attached itself to R#, it was actually written by
someone from JetBrains...

All you needed to do is publish a temporary licenses on the web site, like
you did before.

You didn't bother to do that.

Shame on you.

Amir Kolsky
XP Programmer
and Coach
xpandsoft.com

0
Comment actions Permalink

While I can to some extent sympathise with you on this point (expiring temporary
licenses appears to have been a way of life with JetBrains' EAP programs
for some years now), you have to appreciate that JetBrains are not, nor should
they be, under any obligation whatsoever to continually provide current licenses
for their EAP program. They have to make some money at some point! As has
been mentioned, a 1.0 or 1.5 license will work fine without timing out right
up until the last few EAP builds. You not having bought a license (or as
you state "currently have not access to" your license) hardly justifies flaming
JetBrains in the manner that you did. JetBrains are suddenly responsible
for you not being able to get to your old laptop?

Additionally, you state the following:

"I have real work to do, which I do using the BETA version of R#"

That actually made me laugh out loud. I'm sure you realise your comment is
in stark contrast to the warning posted by JetBrains themselves on their
EAP website:

"...it is important to distinguish EAP from a pre-release software. Please
note that the quality of EAP versions may at times be way below even usual
beta standards"

They're saying quite clearly that you shouldn't rely on the EAP for anything
vaguely production related. It's always going to be a bit hit and miss, free
evaluation licenses being kept up to date included. Just be thankful the
EAPs are as usable as they are. And if you insist on using the EAPs for production
(and many people do, myself included :), at least go find that key off your
old laptop.

Chris


Dear Jim,

It is a good idea to actually read before you respond.

So, lets do a reading comprehension exercise:

Read the original post and answer the following questions:
1. Why is Amir using resharper EAP for real work?
2. Why is Amir angry?
Bonus quesion:
3. What should JetBrains have done which would have circumvented the
problem
altogether?
"Jim Holmes"

>> I've got an easy solution for you: Don't participate in the EAP.
>>
>> EAP is a pre-Beta and you shouldn't be depending on it for work.
>>
>> These folks work hard and put out a great product. They deserve much
>> better treament than you're according them.
>>
>> Shame on YOU, not JetBrains.
>>


0
Comment actions Permalink

I can understand Amir and I think he's right in some points. Although we
are not obliged to extend the EAP license, we understand that some people
use EAP builds for doing their job and that some of them by some reason may
not have bought commerical license YET (or it's not accessible as in your
case). We are sorry for the delay and I will publish a new license in a few
minutes (in this forum).

Valentin Kipiatkov
Chief Scientist, Vice President of Product Development
JetBrains, Inc
http://www.jetbrains.com
"Develop with pleasure!"

I have a bone to pick with the ReSharper people. In other words, I am
pissed off.

Why am I pissed off?

I am pissed of because I have an interest in ReSharper being a
success; because I've been "selling" ReSharper on behalf of JetBrains
since 1.0 went GA (in the excess of 100 licenses so far) and I am not
seeing any revenue from it (I am an XP Coach, in other words, people
listen to me when I suggest they buy something); because I've
participated in all the R# beta programs and have been taking my time
to fill in detailed bug and request reports.

So why am I pissed off? Because, YOU, JETBRAINS, do not treat me with
respect. You do NOT care about my time and the fact that I have real
work to do, which I do using the BETA version of R# (otherwise I could
give you no REAL feedback about the myriad of bugs in 2.0 so far).

The R# beta licenses has expired again. Yes, it's a big surprise,
JetBrains, but when you set a date it eventually arrives. I, and I am
sure that everyone else on the EAP has received notices that 209 is
about to expire. This warning came in the form of of nice little
dialog that told me that it is about to expire, with an ignore
button... Guess what, this dialog is NOT a virus that maliciously
attached itself to R#, it was actually written by someone from
JetBrains...

All you needed to do is publish a temporary licenses on the web site,
like you did before.

You didn't bother to do that.

Shame on you.

Amir Kolsky
XP Programmer
and Coach
xpandsoft.com



0
Comment actions Permalink

If it was not clear, let me make this VERY clear.
I have a license.
In fact, I have several licenses.

The main issue is that the ONLY way for the R# to go beyond the EAP phase
into a high quality beta is if people like me use it for production. Yes, I
can always revert to 165 and ask for an evaluation key. Alas, it's a pain. I
am willing to suffer the endless stream of exception screen, things working
wierdly and so forth because I, as you do, believe that it's an important
product, with significant implications on how people develop in .net.

In this case what should be done by JB is to do one of two things:
1. Provide temp licenses (week long) if they see they can't make the next
drop.
2. State that they are suspending the EAP for a certain amount of time if
they don't want to publish a temp license.

What you can't do is leave people who are doing QA on your behalf hanging
like this.

I am glad to see that Valentin immediately took action to correct the
problem. Thanks.

Please don't let this happen again.
"Chris Miller" <chris_overseasNOSPAM@hotmail.com> wrote in message
news:431bbee88ae4e8c7b727992a8540@news.jetbrains.com...

While I can to some extent sympathise with you on this point (expiring
temporary licenses appears to have been a way of life with JetBrains' EAP
programs for some years now), you have to appreciate that JetBrains are
not, nor should they be, under any obligation whatsoever to continually
provide current licenses for their EAP program. They have to make some
money at some point! As has been mentioned, a 1.0 or 1.5 license will work
fine without timing out right up until the last few EAP builds. You not
having bought a license (or as you state "currently have not access to"
your license) hardly justifies flaming JetBrains in the manner that you
did. JetBrains are suddenly responsible for you not being able to get to
your old laptop?

>

Additionally, you state the following:

>

"I have real work to do, which I do using the BETA version of R#"

>

That actually made me laugh out loud. I'm sure you realise your comment is
in stark contrast to the warning posted by JetBrains themselves on their
EAP website:

>

"...it is important to distinguish EAP from a pre-release software. Please
note that the quality of EAP versions may at times be way below even usual
beta standards"

>

They're saying quite clearly that you shouldn't rely on the EAP for
anything vaguely production related. It's always going to be a bit hit and
miss, free evaluation licenses being kept up to date included. Just be
thankful the EAPs are as usable as they are. And if you insist on using
the EAPs for production (and many people do, myself included :), at least
go find that key off your old laptop.

>

Chris

>
>
>
>> Dear Jim,
>>
>> It is a good idea to actually read before you respond.
>>
>> So, lets do a reading comprehension exercise:
>>
>> Read the original post and answer the following questions:
>> 1. Why is Amir using resharper EAP for real work?
>> 2. Why is Amir angry?
>> Bonus quesion:
>> 3. What should JetBrains have done which would have circumvented the
>> problem
>> altogether?
>> "Jim Holmes"
>>
>>> I've got an easy solution for you: Don't participate in the EAP.
>>>
>>> EAP is a pre-Beta and you shouldn't be depending on it for work.
>>>
>>> These folks work hard and put out a great product. They deserve much
>>> better treament than you're according them.
>>>
>>> Shame on YOU, not JetBrains.
>>>
>



0
Comment actions Permalink

Hello Amir:

If you want to benefit from pushing ReSharper, please contact me at sales[dot]resharper[at]jetbrains.com,
and we can discuss this ... that's no problem for sure.

Best,

David Stennett
JetBrains, Inc.


Hello Amir,

I have a bone to pick with the ReSharper people. In other words, I am
pissed off.

Why am I pissed off?

I am pissed of because I have an interest in ReSharper being a
success; because I've been "selling" ReSharper on behalf of JetBrains
since 1.0 went GA (in the excess of 100 licenses so far) and I am not
seeing any revenue from it (I am an XP Coach, in other words, people
listen to me when I suggest they buy something); because I've
participated in all the R# beta programs and have been taking my time
to fill in detailed bug and request reports.

So why am I pissed off? Because, YOU, JETBRAINS, do not treat me with
respect. You do NOT care about my time and the fact that I have real
work to do, which I do using the BETA version of R# (otherwise I could
give you no REAL feedback about the myriad of bugs in 2.0 so far).

The R# beta licenses has expired again. Yes, it's a big surprise,
JetBrains, but when you set a date it eventually arrives. I, and I am
sure that everyone else on the EAP has received notices that 209 is
about to expire. This warning came in the form of of nice little
dialog that told me that it is about to expire, with an ignore
button... Guess what, this dialog is NOT a virus that maliciously
attached itself to R#, it was actually written by someone from
JetBrains...

All you needed to do is publish a temporary licenses on the web site,
like you did before.

You didn't bother to do that.

Shame on you.

Amir Kolsky
XP Programmer
and Coach
xpandsoft.com



0
Comment actions Permalink

Thanks David, but I am not looking for any benefits from pushing
Resharper... I push R# because I think it's the right thing to do, not for
any personal gains...

Thanks!
Amri

"David Stennett (JetBrains)" <nospam@thankyou.com> wrote in message
news:51c7c7ec344478c7b75e619fab96@news.intellij.net...

Hello Amir:

>

If you want to benefit from pushing ReSharper, please contact me at
sales[dot]resharper[at]jetbrains.com, and we can discuss this ...
that's no problem for sure.

>

Best,

>

David Stennett
JetBrains, Inc.

>
>

Hello Amir,

>
>> I have a bone to pick with the ReSharper people. In other words, I am
>> pissed off.
>>
>> Why am I pissed off?
>>
>> I am pissed of because I have an interest in ReSharper being a
>> success; because I've been "selling" ReSharper on behalf of JetBrains
>> since 1.0 went GA (in the excess of 100 licenses so far) and I am not
>> seeing any revenue from it (I am an XP Coach, in other words, people
>> listen to me when I suggest they buy something); because I've
>> participated in all the R# beta programs and have been taking my time
>> to fill in detailed bug and request reports.
>>
>> So why am I pissed off? Because, YOU, JETBRAINS, do not treat me with
>> respect. You do NOT care about my time and the fact that I have real
>> work to do, which I do using the BETA version of R# (otherwise I could
>> give you no REAL feedback about the myriad of bugs in 2.0 so far).
>>
>> The R# beta licenses has expired again. Yes, it's a big surprise,
>> JetBrains, but when you set a date it eventually arrives. I, and I am
>> sure that everyone else on the EAP has received notices that 209 is
>> about to expire. This warning came in the form of of nice little
>> dialog that told me that it is about to expire, with an ignore
>> button... Guess what, this dialog is NOT a virus that maliciously
>> attached itself to R#, it was actually written by someone from
>> JetBrains...
>>
>> All you needed to do is publish a temporary licenses on the web site,
>> like you did before.
>>
>> You didn't bother to do that.
>>
>> Shame on you.
>>
>> Amir Kolsky
>> XP Programmer
>> and Coach
>> xpandsoft.com
>



0
Comment actions Permalink

I do the same. I got my whole company to use it. It's strange but there
was a lot of resistence from developers who didn't want to "upset what they
knew" or "learn new key maps" and stuff. Even after I demoed it there was
resistence. We had two developers hold out for months after most everyone
else switched over. Well, one of those hold-outs who refused to use it for
so long (and once they did, were constantly complaining about how it changed
the way they were used to working) left the company recently, and I get an
email from them a after they started their new job wondering when Resharper
for VS2005 will be out, because the new company is already on VS2005 and
they missed Resharper!

Using is believing :)


"Amir Kolsky" <kolsky@actcom.net.il> wrote in message
news:dlcrkc$rui$1@is.intellij.net...

Thanks David, but I am not looking for any benefits from pushing
Resharper... I push R# because I think it's the right thing to do, not for
any personal gains...

>

Thanks!
Amri

>

"David Stennett (JetBrains)" <nospam@thankyou.com> wrote in message
news:51c7c7ec344478c7b75e619fab96@news.intellij.net...

>> Hello Amir:
>>
>> If you want to benefit from pushing ReSharper, please contact me at
>> sales[dot]resharper[at]jetbrains.com, and we can discuss this ...
>> that's no problem for sure.
>>
>> Best,
>>
>> David Stennett
>> JetBrains, Inc.
>>
>>
>> Hello Amir,
>>
>>> I have a bone to pick with the ReSharper people. In other words, I am
>>> pissed off.
>>>
>>> Why am I pissed off?
>>>
>>> I am pissed of because I have an interest in ReSharper being a
>>> success; because I've been "selling" ReSharper on behalf of JetBrains
>>> since 1.0 went GA (in the excess of 100 licenses so far) and I am not
>>> seeing any revenue from it (I am an XP Coach, in other words, people
>>> listen to me when I suggest they buy something); because I've
>>> participated in all the R# beta programs and have been taking my time
>>> to fill in detailed bug and request reports.
>>>
>>> So why am I pissed off? Because, YOU, JETBRAINS, do not treat me with
>>> respect. You do NOT care about my time and the fact that I have real
>>> work to do, which I do using the BETA version of R# (otherwise I could
>>> give you no REAL feedback about the myriad of bugs in 2.0 so far).
>>>
>>> The R# beta licenses has expired again. Yes, it's a big surprise,
>>> JetBrains, but when you set a date it eventually arrives. I, and I am
>>> sure that everyone else on the EAP has received notices that 209 is
>>> about to expire. This warning came in the form of of nice little
>>> dialog that told me that it is about to expire, with an ignore
>>> button... Guess what, this dialog is NOT a virus that maliciously
>>> attached itself to R#, it was actually written by someone from
>>> JetBrains...
>>>
>>> All you needed to do is publish a temporary licenses on the web site,
>>> like you did before.
>>>
>>> You didn't bother to do that.
>>>
>>> Shame on you.
>>>
>>> Amir Kolsky
>>> XP Programmer
>>> and Coach
>>> xpandsoft.com
>>
>>
>



0
Comment actions Permalink

Sorry to point out the obvious, but you could always just use the licence
key you were given when you bought ReSharper v1.5, then you'd never have
the trouble of your licence expiring.

I too suggest to every C# developer that I meet that they should be using
ReSharper, and that JetBrains makes IDEs far better than MS. Olus I've posted
bugs, screenshots, and suggestions to the tracker, as well as sending source
code to JetBrains to help reproduce issues. But, I don't really expect any
reward from it; sure, a freebie/discount/loyalty program/etc would be great,
but at the end of the day, just knowing that you had a hand in making ReSharper
a better product is really good enough.

My 2c
/gerrod

Thanks David, but I am not looking for any benefits from pushing
Resharper... I push R# because I think it's the right thing to do, not
for any personal gains...

Thanks!
Amri
"David Stennett (JetBrains)" <nospam@thankyou.com> wrote in message
news:51c7c7ec344478c7b75e619fab96@news.intellij.net...

>> Hello Amir:
>>
>> If you want to benefit from pushing ReSharper, please contact me at
>> sales[dot]resharper[at]jetbrains.com, and we can discuss this
>> ... that's no problem for sure.
>>
>> Best,
>>
>> David Stennett
>> JetBrains, Inc.
>> Hello Amir,
>>
>>> I have a bone to pick with the ReSharper people. In other words, I
>>> am pissed off.
>>>
>>> Why am I pissed off?
>>>
>>> I am pissed of because I have an interest in ReSharper being a
>>> success; because I've been "selling" ReSharper on behalf of
>>> JetBrains since 1.0 went GA (in the excess of 100 licenses so far)
>>> and I am not seeing any revenue from it (I am an XP Coach, in other
>>> words, people listen to me when I suggest they buy something);
>>> because I've participated in all the R# beta programs and have been
>>> taking my time to fill in detailed bug and request reports.
>>>
>>> So why am I pissed off? Because, YOU, JETBRAINS, do not treat me
>>> with respect. You do NOT care about my time and the fact that I have
>>> real work to do, which I do using the BETA version of R# (otherwise
>>> I could give you no REAL feedback about the myriad of bugs in 2.0 so
>>> far).
>>>
>>> The R# beta licenses has expired again. Yes, it's a big surprise,
>>> JetBrains, but when you set a date it eventually arrives. I, and I
>>> am sure that everyone else on the EAP has received notices that 209
>>> is about to expire. This warning came in the form of of nice little
>>> dialog that told me that it is about to expire, with an ignore
>>> button... Guess what, this dialog is NOT a virus that maliciously
>>> attached itself to R#, it was actually written by someone from
>>> JetBrains...
>>>
>>> All you needed to do is publish a temporary licenses on the web
>>> site, like you did before.
>>>
>>> You didn't bother to do that.
>>>
>>> Shame on you.
>>>
>>> Amir Kolsky
>>> XP Programmer
>>> and Coach
>>> xpandsoft.com


0

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