The remote name could not be resolved: 'www.jetbrains.com'

I use the EAP on an isolated network.  Each time I start up Visual Studio I get an exception of "The remote name could not be resolved: 'www.jetbrains.com'".  Is there a way to disable this phone home feature?

Thanks,
Matt

5 comments

Hello Matt,

Could you please attach full exception stack trace here? Thank you!

Andrey Serebryansky
Senior Support Engineer
JetBrains, Inc
http://www.jetbrains.com
"Develop with pleasure!"

I use the EAP on an isolated network.  Each time I start up Visual
Studio I get an exception of "The remote name could not be resolved:
'www.jetbrains.com'".  Is there a way to disable this phone home
feature?

Thanks,
Matt
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Original message URL:
http://devnet.jetbrains.net/message/5299207#5299207



0

The exception is in the Exception Browser.  Since it's on an isolated network is there a way for me to grab the details to copy to a flash drive to provide you?  I don't see anything that lets me get to the stack from the exception in the Exception Browser.

0

Hello Matt,

You can select the exception in the Exception Browser, click the 'technical
information' link and then click Copy to copy the exception stack trace to
clipboard. Let me know if this helps. Thank you!

Andrey Serebryansky
Senior Support Engineer
JetBrains, Inc
http://www.jetbrains.com
"Develop with pleasure!"

The exception is in the Exception Browser.  Since it's on an isolated
network is there a way for me to grab the details to copy to a flash
drive to provide you?  I don't see anything that lets me get to the
stack from the exception in the Exception Browser.

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Original message URL:
http://devnet.jetbrains.net/message/5299213#5299213



0

Hello Matt,

Thank you! While this exception cannot be avoided by turning off some option,
we will do our best to fix it soon. You're welcome to monitor the status
of the following issue: http://youtrack.jetbrains.net/issue/RSRP-243092.

Andrey Serebryansky
Senior Support Engineer
JetBrains, Inc
http://www.jetbrains.com
"Develop with pleasure!"

Here's the stack trace.

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Original message URL:
http://devnet.jetbrains.net/message/5299223#5299223



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