Re: New JIRA tracker

Later on that evening it started a 2nd reindexing! Another issue lost.

Grrrrr,
Erwin

"Erwin Derksen" <dachthetniet@onbekend.nl> schreef in bericht
news:ebg6gn$vcd$2@is.intellij.net...

Congratulations with the new tracker system, it looks good.

>

However, 2 issues with accompanying requests:
-1- Session time-out:

>

I was entering a new issue and during that I was doing some other things.
I think, that all in all, it took me some 10 minutes. When I pressed the
submit button I got an error that I first had to login! Text lost!

>

Request: Please enlarge the session time-out!

>
>

As I have had too many problems with web forms, I tend to copy large
pieces of texts to the clipboard before submitting a form. So I did this
time, thus 2nd try , whicht led to the 2nd issue:

>

-2- Database reindexing

>

I entered the same issue once more (which took me just a minute because I
had the text on the clipboard). I pressed the submit button and ... got
the message:

>

" JIRA is currently being reindexed. Depending on how large the issue
database is, this may take a few minutes. Jira will automatically become
available as soon as this task is complete.
This process is 0% Completed. "

>

Though it is hard to believe that modern databases need offline
reindexing, I will accept that fact as well as the fact that you do so at
night. But remember that night at your place means evening in Western
Europe and afternoon in the USA. And these are probably the regions where
most of your customers are located.

>

Request: Please postpone this reindexing to late your night, not just
after twelve your time.

>

(BTW: it does not take a few minutes, it takes about an hour, looking at
the progress page that gets nicely updated automatically.)

>
>

Kind regards,
Erwin Derksen

>



2 comments
Comment actions Permalink

Hello Erwin,

Yes, we had to reindex it several times because for some reasons JIRA indexes
got broken. Seems like ~28K new issues and ~2K new users are a really tough
exercise for JIRA.

Oleg Stepanov
Software Developer
JetBrains, Inc
http://www.jetbrains.com
"Develop with pleasure!"

Later on that evening it started a 2nd reindexing! Another issue lost.

Grrrrr,
Erwin
"Erwin Derksen" <dachthetniet@onbekend.nl> schreef in bericht
news:ebg6gn$vcd$2@is.intellij.net...

>> Congratulations with the new tracker system, it looks good.
>>
>> However, 2 issues with accompanying requests:
>> -1- Session time-out:
>> I was entering a new issue and during that I was doing some other
>> things. I think, that all in all, it took me some 10 minutes. When I
>> pressed the submit button I got an error that I first had to login!
>> Text lost!
>>
>> Request: Please enlarge the session time-out!
>>
>> As I have had too many problems with web forms, I tend to copy large
>> pieces of texts to the clipboard before submitting a form. So I did
>> this time, thus 2nd try , whicht led to the 2nd issue:
>>
>> -2- Database reindexing
>>
>> I entered the same issue once more (which took me just a minute
>> because I had the text on the clipboard). I pressed the submit button
>> and ... got the message:
>>
>> " JIRA is currently being reindexed. Depending on how large the issue
>> database is, this may take a few minutes. Jira will automatically
>> become
>> available as soon as this task is complete.
>> This process is 0% Completed. "
>> Though it is hard to believe that modern databases need offline
>> reindexing, I will accept that fact as well as the fact that you do
>> so at night. But remember that night at your place means evening in
>> Western Europe and afternoon in the USA. And these are probably the
>> regions where most of your customers are located.
>>
>> Request: Please postpone this reindexing to late your night, not just
>> after twelve your time.
>>
>> (BTW: it does not take a few minutes, it takes about an hour, looking
>> at the progress page that gets nicely updated automatically.)
>>
>> Kind regards,
>> Erwin Derksen


0
Comment actions Permalink

Thanks for the clarification, so it is not a daily (nightly) issue.

Thanks,
Erwin

"Oleg Stepanov (JetBrains)" <Oleg.Stepanov@JetBrains.Com> schreef in bericht
news:55e7741642a7a58c88f7893052d1a@news.intellij.net...

Hello Erwin,

>

Yes, we had to reindex it several times because for some reasons JIRA
indexes got broken. Seems like ~28K new issues and ~2K new users are a
really tough exercise for JIRA.
Oleg Stepanov
Software Developer
JetBrains, Inc
http://www.jetbrains.com
"Develop with pleasure!"

>
>> Later on that evening it started a 2nd reindexing! Another issue lost.
>>
>> Grrrrr,
>> Erwin
>> "Erwin Derksen" <dachthetniet@onbekend.nl> schreef in bericht
>> news:ebg6gn$vcd$2@is.intellij.net...
>>
>>> Congratulations with the new tracker system, it looks good.
>>>
>>> However, 2 issues with accompanying requests:
>>> -1- Session time-out:
>>> I was entering a new issue and during that I was doing some other
>>> things. I think, that all in all, it took me some 10 minutes. When I
>>> pressed the submit button I got an error that I first had to login!
>>> Text lost!
>>>
>>> Request: Please enlarge the session time-out!
>>>
>>> As I have had too many problems with web forms, I tend to copy large
>>> pieces of texts to the clipboard before submitting a form. So I did
>>> this time, thus 2nd try , whicht led to the 2nd issue:
>>>
>>> -2- Database reindexing
>>>
>>> I entered the same issue once more (which took me just a minute
>>> because I had the text on the clipboard). I pressed the submit button
>>> and ... got the message:
>>>
>>> " JIRA is currently being reindexed. Depending on how large the issue
>>> database is, this may take a few minutes. Jira will automatically
>>> become
>>> available as soon as this task is complete.
>>> This process is 0% Completed. "
>>> Though it is hard to believe that modern databases need offline
>>> reindexing, I will accept that fact as well as the fact that you do
>>> so at night. But remember that night at your place means evening in
>>> Western Europe and afternoon in the USA. And these are probably the
>>> regions where most of your customers are located.
>>>
>>> Request: Please postpone this reindexing to late your night, not just
>>> after twelve your time.
>>>
>>> (BTW: it does not take a few minutes, it takes about an hour, looking
>>> at the progress page that gets nicely updated automatically.)
>>>
>>> Kind regards,
>>> Erwin Derksen
>



0

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