Resharper 4 not loaded

Hi all,
I installed the demo version of Re# 4 in my VS2008 and was working fine then I updated my XP to SP3 and now Re# displays as (Not loaded) when you go to Help/About and most of the menus are grayed.
In the Add-in manager Re# does not display as an add-in.
I have already reinstalled VS2008 and done most of the switches of devenv (/ResetSettings, /ResetSkipPkgs) that I have read on the internet as recommendations reinstalling after Re#. No luck...
Do you know what should I do?
Thanks in advance
Span

16 comments

Did you ever get a solution to this problem?

I'm having the exact same symptoms, and I cannot fix it :(

Thanks in advance,

Ricardo Diaz

0

Hello Ricardo,

We recently managed to solve the problem, at least for many other people.
Find msxml6.dll in your system32 folder and use regsvr32 against it. If it
wouldn't register, you may have corrupted registry access rights and then
we will help you further. But most likely it will just succeed and all will
be working again.

We notified Microsoft about this issue, but still don't have any definite
response about it.

Sincerely,
Ilya Ryzhenkov

JetBrains, Inc
http://www.jetbrains.com
"Develop with pleasure!"


IR> Did you ever get a solution to this problem?
IR>
IR> I'm having the exact same symptoms, and I cannot fix it :(
IR>
IR> Thanks in advance,
IR>
IR> Ricardo Diaz
IR>


0

Hello,

I have read all the forum posts on this topic, I have uninstalled/reinstalled everything too many times, I have read the blog concerning MSXML, and I am incredibly frustrated.  This product costs so much money, I mean, it was _very_ painful to get the higher-ups to shell out the bucks for it.  I am unalble to get the add-in to load.  I have been putting off posting to this forum because I need this now, not later, but at this point I would just like my VERY expensive product to work...just working would be great.  Please contact me to help me get this working.




Best,
Bob

0

Hello Robert
     Do I understand correctly that regsvr32 msxml6.dll completed successfully on your machine, but ReSharper still doesn't load? Is the path to ReSharper installation listed under Tools > Options > Environment > Add-In/Macros Security?

Andrew Serebryansky


JetBrains, Inc
http://www.jetbrains.com
"Develop with pleasure!"

0

You are correct.  The MSXML trick does complete successfully, but ReSharper 4.1 still does not load.  I have attached some screenshots.  When I load up Visual Studio, I do not get prompted to enter my license key, and ReSharper never shows up as loaded in the "About" box.


Best,
Bob



Attachment(s):
About.png
AddinManager.png
AddinMacroSecurity.png
0

Is there anything else I can send you that will help?  Can you set up a time to chat with me?  We can fix this in real time?  Hoping to get this resolved within a week or less.  Think that will be possible?


Best,
Bob

0

Hello Robert,

I'm a bit confused, add-in manager shows ReSharper 3.1, so you definitly
have something left over in the registry from the previous version. Did you
uninstall it? Try looking in Add/Remove Programs and uninstalling all copies
of ReSharper there, then reinstall 4.1.

If you don't have ReSharper 3.1 installed, according to "Add/Remove Programs",
then probably uninstallation failed for some reason and left some crap in
the registry. Look into HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VisualStudio\9.0\AutomationOptions\LookInFolders
and remove any occurence of older version. If you have x64 OS, look into
appropriate 32bit compatibility node (VS is 32bit application).

Sincerely,
Ilya Ryzhenkov

JetBrains, Inc
http://www.jetbrains.com
"Develop with pleasure!"


RG> You are correct. The MSXML trick does complete successfully, but
RG> ReSharper 4.1 still does not load. I have attached some
RG> screenshots.�� When I load up Visual Studio, I do not get prompted
RG> to enter my license key, and ReSharper never shows up as loaded in
RG> the "About" box.
RG>
RG> Best,
RG> Bob
RG> ---
RG> Original message URL:
RG> http://www.jetbrains.net/devnet/message/5230241#5230241


0

Hi Robert,
I'm sure you've tried this already, but just in case you haven't, have you tried checking the first and second checkboxes in "                 AddinManager.png (11.2 K)" then restarting VS?

0

I am using Windows XP 32 bit.  I've attached a screenshot of my registry.  I don't see anythign that says ReSharper 3.1, yet it is still in the Add-in Manager.  Is there a time, way we can chat in real time to work this out?

Best,
Bob



Attachment(s):
Registry.png
0

Hello

I had this problem too.
I fixed it.

The file "Product.VisualStudio.90.AddIn" (path: C:\Program Files\JetBrains\ReSharper\v4.5\Bin\) didn't have permissions.
I set owner Everyone for this file and set security "Full Control" for this user.

Now ReSharper 4.5 is working!

0

Hello,

The file "Product.VisualStudio.90.AddIn" (path: C:\Program
Files\JetBrains\ReSharper\v4.5\Bin\) didn't have permissions.


How could that be? This doesn't seem to be a typical situation. The Program
Files folder has read-only access for all the users on regular systems.


Serge Baltic
JetBrains, Inc — http://www.jetbrains.com
“Develop with pleasure!”


0

Hello!

The ReSharper didn't available in Add-in Manager.
I tried fix it a lot, but nothing could help.
I think that the system does not have enough priviledges to write information into the file.

Tne owner for file "Product.VisualStudio.90.AddIn" was SYSTEM and file didn't have read-only access.
I changed the owner and after that file was modified!

This problems appear after I reinstaled OS.
Probably, problems with permission...

0

Hello,

The ReSharper didn't available in Add-in Manager.
I tried fix it a lot, but nothing could help.
I think that the system does not have enough priviledges to write
information into the file.


Normally, Visual Studio process will be run as a regular user, who has no
privileges for writing to Program Files on a normally configured system.
So the addin file does not have to be writeable, it rather must be available
for reading.

Tne owner for file "Product.VisualStudio.90.AddIn" was SYSTEM


The Windows Installer service that runs the R# MSI installation would execute
the script under the Local System account, so it's pretty much expected to
have the installed files owned by SYSTEM. This shouldn't, however, affect
the file access rules because normally the access rights for the Program
Files location are assigned to the user groups and not the CREATOR OWNER.

and file didn't have read-only access.
I changed the owner and after that file was modified!


Hope R# does not have problems with loading its DLL files from the same folder,
for which the read permissions are also needed.


Serge Baltic
JetBrains, Inc — http://www.jetbrains.com
“Develop with pleasure!”


0

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