Resharper installed but menu inactive

Hello,

i reinstalled Resharper from ReSharperSetup.4.5.1231.7 But in VS2008 I see the following:
Also after the installation the setup program didn't ask for the license key. Maybe because I got a computer from a colleague. He used another license-key of resharper. This key is now used by another colleague. Could this be the Problem? Wher can I completeley remove any license information regarding Resharper?

resharperbug.png


Thanks,
Tobias

4 comments
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I'm having exactly the same problem. I've tried un-installing and re-installing but no luck.

And if somehow someone else grabbed my Resharper key and is using it, and that's causing the issue, it would be really nice to get some kind of message to that effect, but even the "License Information" and "About JetBrains ReSharper" menu items are grayed out.

I'm going to try looking for license key info in the registry and un-install and remove that and see if that helps.

--------
Update: That didn't work. However a little more googling found someone who pointed to this blog post. And that was the answer.

Somehow msxml6 had been uninstalled. I downloaded the installer, installed it, and voila, ReSharper was working again. (Since I had deleted the registry entries it asked for my license key when I restarted VS, I entered it and was good to go!)

Thanks,
Mike

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Check Tools / Options / ReSharper. May be you suspended it somehow?

Sincerely,
Ilya Ryzhenkov

JetBrains, Inc
http://www.jetbrains.com
"Develop with pleasure!"


IR> I'm having exactly the same problem. I've tried un-installing and
IR> re-installing but no luck.
IR>
IR> And if somehow someone else grabbed my Resharper key and is using
IR> it, and that's causing the issue, it would be really nice to get
IR> some kind of message to that effect, but even the "License
IR> Information" and "About JetBrains ReSharper" menu items are grayed
IR> out.
IR>
IR> I'm going to try looking for license key info in the registry and
IR> un-install and remove that and see if that helps.
IR>
IR> Thanks,
IR> Mike
IR> ---
IR> Original message URL:
IR> http://www.jetbrains.net/devnet/message/5257322#5257322


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orangy wrote:

Check Tools / Options / ReSharper. May be you suspended it somehow?

Sincerely,
Ilya Ryzhenkov

JetBrains, Inc
http://www.jetbrains.com
"Develop with pleasure!"

Ilya,
Even now that I have ReSharper working again (see update in my previous message) there is no "ReSharper" in the Tools / Options dialog.

Mike

ps BTW, it seems it was your blog post that gave me the answer!

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Sorry, missed that you are on 4.5.

Sincerely,
Ilya Ryzhenkov

JetBrains, Inc
http://www.jetbrains.com
"Develop with pleasure!"


IR>

orangy wrote:
IR>
IR> Check Tools / Options / ReSharper. May be you suspended it somehow?
IR>
IR> Sincerely,
IR> Ilya Ryzhenkov
IR> JetBrains, Inc
IR> http://www.jetbrains.com
IR> "Develop with pleasure!"

IR> Ilya,
IR> Even now that I have ReSharper working again (see update in my
IR> previous message) there is no "ReSharper" in the Tools / Options
IR> dialog.
IR> Mike
IR>
IR> ---
IR> Original message URL:
IR> http://www.jetbrains.net/devnet/message/5257328#5257328


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