[235] Does not install
Hi,
When trying to install the MSI of build 235 for VS2005 on a XP sp2 machine I
get the following error:
"Error 1722. There is a problem with this Windows Installer package. A
program run as part of the setup did not finish as expected."
Regards,
Patrick
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Hello Thomas,
could you please attach the verbose installation log of the build 238 (as
you did for an older build)? Thanks in
advance?
Regards,
Dmitry Shaporenkov
JetBrains, Inc
http://www.jetbrains.com
"Develop with pleasure!"
>> Hello Thomas,
>>
>> so you don't have VS 2003 installed? Have you ever
>> had it installed on that
>> machine? And what exactly version
>> of Team Suite do you have (Help|About)? I'm asking
>> because
>> I'm trying to figure out how it may happen that the
>> installer thinks it is
>> for VS 2003 (the parameter 'VsVersion'
>> is equal to '7.1', not '8.0 as it should be for VS
>> 2005).
>> Regards,
>> Dmitry Shaporenkov
>> JetBrains, Inc
>> http://www.jetbrains.com
>> "Develop with pleasure!"
>>> Hello Dmitry!
>>> Resharper 2.0 for VS 2005
>>> VS Team Suite 2005
>>> thomas
Dmitry!
Here you are!
thomas
Attachment(s):
238_log.zip
Hello Thomas,
looks like I was going a wrong way - from the log it follows the it is the
running of 'devenv /setup'
during installation that causes the problem. Could you please run the installation
until the error dialog
and run 'devenv /setup' (where devenv is the main executable of VS 8) from
the command line?
Regards,
Dmitry Shaporenkov
JetBrains, Inc
http://www.jetbrains.com
"Develop with pleasure!"
Dmitry, i run the installatio nuntil the error dialog and run 'devenv /setup' from the command line. It run some time and came back without a message or something else happening.
What did you expect to happen?
thomas
Hello Thomas,
yes, this is a result that is normal. I suspected that 'devenv /setup' crashes
with the error dialog,
but this doesn't appear to be the case. Have you or your colleagues been
able to install ReSharper on other machines near you? Thanks.
Regards,
Dmitry Shaporenkov
JetBrains, Inc
http://www.jetbrains.com
"Develop with pleasure!"
Dmitry!
We managed to install Resharper on each machine in our environment. No problems at all there.
I still suspect installutil to be the problem. Could it be the case, that Resharper installation finds more than one installed vs 2005 where it tries to register the registry keys under 'External Markers'. It just came to my mind that when first installing Resharper 2.0 beta for vs 2005 the hotfix bundled with the installer did install twice before actual resharper installation where on every other machine we installed resharper it installed only once.
Where finds resharper the installed vs versions? Does resharper iterate over all found vs versions to register the registry keys? Just a thought!
thomas
Hello Thomas,
according to the log, it is 'devenv /setup' that causes the problem:
....
MSI (s) (F0:30) : Note: 1: 1722 2: SetupDevenvInstall 3: C:\WINDOWS\
4: C:\Program Files\Microsoft Visual Studio 8\Common7\IDE
devenv.exe /setup
DEBUG: Error 2835: The control ErrorIcon was not found on dialog SetupError
Internal Error 2835. ErrorIcon, SetupError
MSI (s) (F0:30) : Product: JetBrains ReSharper for Visual Studio
2005 -- Error 1722.There is a problem with this Windows Installer package.
A program run as part of the setup did not finish as expected. Contact your
support personnel or package vendor. Action SetupDevenvInstall, location:
C:\WINDOWS\, command: C:\Program Files\Microsoft Visual Studio 8\Common7\IDE
devenv.exe
/setup
....
No, ReSharper doesn't iterate thru all Visual Studio versions - it looks
for a particular version by inspecting
the HKLM\Software\Microsoft\VisualStudio\8.0 registry key. And the hotfix
packaged with the installer doesn't
affect this registry key. But I still can't understand one thing - how the
problems running 'devenv /install' and
running InstallUtil.exe are related to each other? Did the ArgumentNullException
in InstallUtil happen in the same installation session that the log was created
in? Running 'devenv /setup' and 'InstallUtil' are sequenced in a certain
order, so if one of them fails, the whole installation should fail, and the
other shouldn't get invoked at all.
Regards,
Dmitry Shaporenkov
JetBrains, Inc
http://www.jetbrains.com
"Develop with pleasure!"
Hello Dmitry!
The log was created in another installation session than the ArgumentNullException in InstallUtil. The install session of the log file failed just after the "dos"-box of the installutil command. Since the dos-box quickly dissappears i never saw the complete output on the console - i just can see that there is some output on the console. Then the dialog box with the 1722 error occurs and i react to that dialog and resharper indicates an installation error on the last screen. Finishing the installation resharper pops up a dialog box with the message: 'Cannot install resharper. Error code=1603'. The thing is: InstallUtil is defenitely executed by the installation.
The ArgumentNullException comes when i do the steps you mentioned in a previous post: Not reacting to the dialog box after the dos-box and then executing InstallUtil by hand - the ArgumentNullException occurs.
Is it possible to keep the dos-box open during the regular installation so that someone can read the output on the console? Maybe it is a different error than when executing InstallUtil by hand.
thomas
Hello Thomas,
so do I understand correctly that if you repeat your experiment now with
collecting log,
it fails on the command window with InstallUtil.exe? Thanks.
Regards,
Dmitry Shaporenkov
JetBrains, Inc
http://www.jetbrains.com
"Develop with pleasure!"
Actually the only thing during installation i see is:
1. Start installation (with or without log does not matter)
2. Installation hangs for while on "Removing Backup Files"
3. Command window opens where InstallUtil command is executed
4. Command window disappears (output could not be seen because command window closes to fast)
5. Error dialog displaying error 1722 occurs
6. I Answer the dialog by clicking ok
7. Last Resharper Installation screen is shown with message that installation failed.
8. After Finishing installation the error dialog with message: 'Cannot install resharper. Error code=1603' appears
It does not matter if the logging is enabled or not. The error procedure is always the same.
thomas
>
Hello Thomas,
I have a question concerning the last item in your list. Normally when the
installation finishes
abnormally one can only see the last of the installer pages with text telling
that the installation was
unsuccessful. That error 1603 is something new for me. Is it displayed in
a dedicated message box?
Regards,
Dmitry Shaporenkov
JetBrains, Inc
http://www.jetbrains.com
"Develop with pleasure!"
>> Hello Thomas,
>>
>> so do I understand correctly that if you repeat your
>> experiment now with
>> collecting log,
>> it fails on the command window with InstallUtil.exe?
>> Thanks.
>> Regards,
>> Dmitry Shaporenkov
>> JetBrains, Inc
>> http://www.jetbrains.com
>> "Develop with pleasure!"
>>> Hello Dmitry!
>>>
>>> The log was created in another installation session
>>>
>> than the
>>
>>> ArgumentNullException in InstallUtil. The install
>>>
>> session of the log
>>
>>> file failed just after the "dos"-box of the
>>>
>> installutil command. Since
>>
>>> the dos-box quickly dissappears i never saw the
>>>
>> complete output on the
>>
>>> console - i just can see that there is some output
>>>
>> on the console.
>>
>>> Then the dialog box with the 1722 error occurs and
>>>
>> i react to that
>>
>>> dialog and resharper indicates an installation
>>>
>> error on the last
>>
>>> screen. Finishing the installation resharper pops
>>>
>> up a dialog box with
>>
>>> the message: 'Cannot install resharper. Error
>>>
>> code=1603'. The thing
>>
>>> is: InstallUtil is defenitely executed by the
>>>
>> installation.
>>
>>> The ArgumentNullException comes when i do the steps
>>>
>> you mentioned in a
>>
>>> previous post: Not reacting to the dialog box after
>>>
>> the dos-box and
>>
>>> then executing InstallUtil by hand - the
>>>
>> ArgumentNullException occurs.
>>
>>> Is it possible to keep the dos-box open during the
>>>
>> regular
>>
>>> installation so that someone can read the output on
>>>
>> the console? Maybe
>>
>>> it is a different error than when executing
>>>
>> InstallUtil by hand.
>>
>>> thomas
>>>
Dmitry, yes it is presented in a message box after the whole installation process.
thomas
Hello Thomas,
please check the following page:
http://consumer.installshield.com/kb.asp?id=Q111019
BTW, are there any remains of the previous builds of ReSharper
in your file system: in the Program Files\JetBrains\ReSharper\VS 2003 folder
and in the
Program Files\Microsoft Visual Studio 8\Common7\IDE\PrivateAssemblies folder?
Regards,
Dmitry Shaporenkov
JetBrains, Inc
http://www.jetbrains.com
"Develop with pleasure!"
Dmitry!
I already checked this page before i contacted your support.
No, there are no remaining files of previous installations.
thomas
>
Hello Thomas,
actually this problem with error code 1603 happened on my machine just this
morning (for the first time) when upgrading to a newer internal 239 build.
I rerun the installer and that time everything was fine. We'll try to investigate
it ASAP.
Regards,
Dmitry Shaporenkov
JetBrains, Inc
http://www.jetbrains.com
"Develop with pleasure!"
>> Hello Thomas,
>>
>> please check the following page:
>>
>> http://consumer.installshield.com/kb.asp?id=Q111019
>>
>> BTW, are there any remains of the previous builds of
>> ReSharper
>> in your file system: in the Program
>> Files\JetBrains\ReSharper\VS 2003 folder
>> and in the
>> Program Files\Microsoft Visual Studio
>> 8\Common7\IDE\PrivateAssemblies folder?
>> Regards,
>> Dmitry Shaporenkov
>> JetBrains, Inc
>> http://www.jetbrains.com
>> "Develop with pleasure!"
>>> Dmitry, yes it is presented in a message box after
>>>
>> the whole
>>
>>> installation process.
>>>
>>> thomas
>>>
Hello Dmitry!
Should i wait before i setup my xp box or at least vs 2005 from scratch?
thomas
>
Hello Thomas,
I think that the fair answer - no, it would be better if you try to re-setup
your environment. Sorry for that...
Regards,
Dmitry Shaporenkov
JetBrains, Inc
http://www.jetbrains.com
"Develop with pleasure!"
>> Hello Thomas,
>>
>> actually this problem with error code 1603 happened
>> on my machine just this
>> morning (for the first time) when upgrading to a
>> newer internal 239 build.
>> I rerun the installer and that time everything was
>> fine. We'll try to investigate
>> it ASAP.
>> Regards,
>> Dmitry Shaporenkov
>> JetBrains, Inc
>> http://www.jetbrains.com
>> "Develop with pleasure!"
Hello Dmitry!
OK, so i'll go and re-install - i think i will start with xp because i had - as i wrote earlier - the problems before VS 2005 RTM, and with VS 2005 RTM being released we did a clean setup of VS.
Thanks for your support. You have been trying very hard - i honor that. I hope the error is just on my box.
thomas
>
Hello Thomas,
sorry again for inconvenience. Please notify us if you have problems with
ReSharper installation after
having done what you're going to do.
Regards,
Dmitry Shaporenkov
JetBrains, Inc
http://www.jetbrains.com
"Develop with pleasure!"
>> Hello Thomas,
>>
>> I think that the fair answer - no, it would be better
>> if you try to re-setup
>> your environment. Sorry for that...
>> Regards,
>> Dmitry Shaporenkov
>> JetBrains, Inc
>> http://www.jetbrains.com
>> "Develop with pleasure!"
>>> Hello Dmitry!
>>>
>>> Should i wait before i setup my xp box or at least
>>>
>> vs 2005 from
>>
>>> scratch?
>>>
>>> thomas
>>>
>>>> Hello Thomas,
>>>>
>>>> actually this problem with error code 1603
>>>>
>> happened
>>
>>>> on my machine just this
>>>> morning (for the first time) when upgrading to a
>>>> newer internal 239 build.
>>>> I rerun the installer and that time everything was
>>>> fine. We'll try to investigate
>>>> it ASAP.
>>>> Regards,
>>>> Dmitry Shaporenkov
>>>> JetBrains, Inc
>>>> http://www.jetbrains.com
>>>> "Develop with pleasure!"