EAP uninstaller times out all the time

Hello Sergei,

If ReSharper works fine in Visual Studio 2010 you don't haveto run that command
manually. In order to fix that issue, please uninstall ReSharper, remove
the ReSharper folder from C:\Program Files (x86)\Microsoft Visual Studio
10.0\Common7\IDE\Extensions\JetBrains and re-install ReSharper. Let me know
if this helps. Thank you!

Andrey Serebryansky
Senior Support Engineer
JetBrains, Inc
http://www.jetbrains.com
"Develop with pleasure!"

Hi,

Since the first available build of EAP 6.1 I keep getting same warning
message during uninstal of previous version step of installer. That
slows down process considerably + makes it "interactive", because I
have to click "Ok" to continue with installation.

The question is simple: should I run the command specified in the
message? If not - how can I fix that issue - it makes installation of
new EAP version really long process. Message itself says nothing about
what to do to stop its reocurrance..

Full message:

Warning: Failed to complete the change to Visual Studio environment.
The process did not exit in the amount of time alotted.

The installation will now proceed, and most likely Visual
Studio integration will work as expected. If there are
any problems, run Repair or executer the following
command line manually:
"c:\Program Files (x86)\Microsoft Visual Studio
10.0\Common7\IDE\DevEnv.exe" /Setup /ResetSkipPkgs
P.S. if you prefer images - screenshot attached.

Regards,
Sergei
---
Original message URL:
http://devnet.jetbrains.net/message/5443116#5443116

Had this again today with latest build...

Is there any way to troubleshoot the process? Any logs, etc?

Happens to me everytime as well.

Hello Sergei and Bryan
     Please try these steps:
     1. Uninstall ReSharper
     2. Remove Program Files(x86)\JetBrains\ReSharper folder and Program Files (x86)\Microsoft Visual Studio 10.0\Common7\IDE\Extensions\JetBrains\ReSharper folders
     3. Re-install ReSharper

     Let me know if this helps. Thank you!

Andrey Serebryansky

Senior Support Engineer

JetBrains, Inc

http://www.jetbrains.com

"Develop with pleasure!"

I couldnt remove c:\Program Files (x86)\JetBrains\ReSharper because there were no such folder after uninstall finished (I still had to wait for ages and then click Ok on the message)

other folder contained only one file in it:

"c:\Program Files (x86)\Microsoft Visual Studio 10.0\Common7\IDE\Extensions\JetBrains\ReSharper\v6.1\extension.vsixmanifest.lnk"

I removed it - will update later on how my next uninstall goes...

Unfortunately it didn't help.

Yesterday I did following:
1. uninstalled build 18 (had timeout message)
2. manually removed folders (actually there was only 1 folder with 1 subfolder with 1 file in it)
3. installed build 19

Today:
run installer for build 20 and had timeout during uninstall part again :(

Regards,
Sergei

Still happening with build 22.

Could you please provide some steps to acquire information necessary to debug the issue - or is it a known one?

Regards,
Sergei

It seems there is an issue in youtrack for that:

http://youtrack.jetbrains.net/issue/RSRP-284543

I guess it would be a good idea to upvote if you have this problem too..

Regards,
Sergei

It seems there is a workaround right now:
Problem seems to be with Visual Studio TeamCity plugin as Damien Murty found out.


After I uninstalled Teamcity plugin - and manually deleted its leftover folders (just in case), R# started to uninstalling in manageable time.