Issue downloading updates in Extension Manager

I can peruse the plugins gallery from the ReSharper Extensions Manager in Visual Studio (2010) but when I attempt to update or download a plugin I get prompted by our proxy server for authentication - this repeats several times until I receive a "Proxy Authentication Required" message and the process stops.

Usage of system settings is configured as true, the proxy server allows *.jetbrains.com - any suggestions as to what else I need to configure

6 comments
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Hello Rachel,

  Could you please untick ReSharper | Options | Environment | Web Proxy Settings | Use system proxy server.... and specify all fields manually?

Thanks!

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Alexander,

I have tried this, unfortunately our (company) policy does not set the details directly and uses an "Automatic Configuration Script" and there is no way to specify the proxy server directly.

I have been asked if you could provide the base url for the downloads as this *could* be used by our filter to bypass the relevant settings.

Note that the normal Visual Studio Extension Manager works as expected.

Rachel

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Hello Rachel

  R# Extension Manager uses the following base urls:
  - https://resharper-plugins.jetbrains.com
  - http://resharper-plugins.jetbrains.com

Thanks!

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Thanks for that, be we are still getting the message "The remote server returned an error: (407) Proxy Authentication Required."

Is it possible to provide a way for us to download and install extensions without using the extension manager?

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Please try this workaround:
- Open https://resharper-plugins.jetbrains.com/packages
- Log in to the site;
- Open needed plugin;
- Click on "Download" and download the file;
- Put *.nupkg file to any folder;
- Open ReSharper | Options | Environment | Extension Manager
- Click Add button;
- Fill any name and specify the folder with downloaded package in Source field.
- Open ReSharper | Extension Manager | Online | select the source you created before.
- Install available plugin

Thanks!

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Alexander,

Many thanks, this gives us a viable work-around.

We will continue to investigate and will let you know if we find anything relevant.

Rachel

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