Extension Manager Not Opening

Answered

I was trying to configure a custom nuget feed for extensions, since authenticated nuget feeds are not supported I have tried simply using a file share (mapped to a drive). Since I've done that the extension manager no longer opens. When I click "Resharper -> Extension Manager" nothing happens, no errors, the window simply doesn't show. So far I've tired the following:

  1. Remove the custom feed extension nuget feed.
  2. Repair the installation of resharper.
  3. Uninstall Resharper and reinstall
  4. devenv /resetskippkgs

I'm still unable to open the extension manager.

Microsoft Visual Studio Enterprise 2015 Version 14.0.25431.01 Update 3
JetBrains ReSharper Ultimate 2016.2.2 Build 106.0.20160913.91321
dotCover 2016.2.20160913.94258
dotTrace 2016.2.20160913.94302
ReSharper 2016.2.20160913.92608

Where can I try next?

 

 

 

6 comments
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Official comment

A root of the problem has been related to an invalid path which still stored in %AppData%\JetBrains\ReSharperPlatformVs14\v06\NuGet.Config file. Removing that resolved the issue.

 

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Hello Rob,

Have you tried resetting R# settings here ReSharper | Manage Options | Reset all? Please back up settings before resetting - ReSharper | Manage Options | Export to file for all layers you see there. 

Thanks!   

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I've just tried that, it's still not opening.

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Thanks for the reply. Then please delete %LocalAppData%\JetBrains\Transient\ReSharperPlatformVs14\v06\ShellCaches folder.

If it does not help, please run Visual Studio with the following command line: 'devenv /ReSharper.LogFile C:\log\resharper_log.txt /ReSharper.LogLevel Verbose'. After that reproduce the issue, hit "Submit a request" button at the top of the page and attach the corresponding 'resharper_log.txt' file there. 

Thanks! 

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I believe I'm having the same problem.  We created a local folder for the ReSharper Extenstions we download and had it working but now we just get an empty window when we open the ReSharper > Extensions Manager.  I deleted the folders inside the %LocalAppData%\JetBrains\Transient folder and it did not resolve the issue.

We are using Visual Studio Enterprise 2015 Update 3 and ReSharper Ultimate 2016.3.1

Any information you can provide us to resolve this issue would be much appreciated.

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We are using the Exceptional extension and found out that there is a version for ReSharper 2016.3 and 2016.2.  When we upgraded to ReSharper 2016.3 it would not display Exception for ReSharper 2016.2.  We downloaded Exceptional for ReSharper 2016.3 and all is good now.  Don't understand why the powers that be did this - it cost me a couple hours to figure this out and then document the anomaly for the team.

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