Cannot login to AI Assistant from VS 2022

Hi there,

I'm working in OneMarketData and we have a enterprise license for the Resharper. Could you check the status of AI Assistant Resharper, I can't connect to it. I signed up for the beta and it ended a few days ago. Now when I try to login to AI

a license pop-up window appears and after clicking OK, you will be taken back to the login window as shown in the image above.

What I do wrong, or maybe we need another license for AI?

And my second question is: Do you have some Static Code Analyzers To Improve our Code Quality in package?

Thanks, 

Arthur Romanov

0
33 comments
Hello Arthur,
thank you for contacting us.
Please try to log out and log in again. You can do it in the license dialog (ReSharper | Help | License Information)
If the issue persists, please let me know. 
Thank you!
0

Hello Olga,

If I understand correct, you mean check/uncheck the license in the License Information window? Because I haven't found any other way to log in/out. Nothing changed.

Thanks,

Arthur

0

Hello Arthur,

please take a look at my screenshots.
Go to ReSharper | Help | License Information, and press the wrench button.
In the next window try to log out and log in.
Thank you!

 

0

Hi Olga,

This is my screenshot:

Do we need to pay extra for AI or is it included in the package?

0
Hi Arthur,
thank you for the details.
Your company administrator should enable AI Assitant: https://sales.jetbrains.com/hc/en-gb/articles/14753675807506-How-to-enable-AI-Assistant-for-companies
Thank you!
0

Hi all,

Now I have another problem. 

This is my license from VS 2022 window.

And this is when I login to https://account.jetbrains.com/licenses

What can I enable AI?

Thanks, Arthur

0
Hello Arthur,
please try to log out and log in again, as you did on Sunday.
Thank you!
0

Hello Olga,

I did this - no result.
I will say more, I restarted VS and again to no avail.

Thanks, Arthur

0
Artur,
please try to re-login in JetBrains Account: https://account.jetbrains.com/licenses
Thank you!
0

Is it okay?

Thanks, Arthur

0

Hi Olga,

Now I have:

What we should do?

Thanks,

Arthur

0
Hello Arthur,
we are investigating your case.
I'll keep you posted.
Thank you!
0
Arthur,

please collect a log file for us using the following steps:

1. Select `ReSharper | Navigate | Go to Action`;
2. Type `logger /all`;
3. Select specific `Licensing` trace scenario and enter `JetBrains.ReSharper.AI.Core.LLM.Grazie.Auth.AIFeaturesEnabledByLicense` in the `Custom namespace tracing` field;
4. Reproduce the issue (in your case - restart Visual Studio);
5. Provide the log file (its location is specified at the top of Logger Configuration tool window);
6. Don't forget to disable the trace scenarios;

You could upload file here: https://uploads.jetbrains.com/

Thank you!
0

Hi Olga,

I don't know what happened, but the AI is working. I'm afraid to say goodbye. Just in case, I'm sending the log file.

Thanks a lot,

Arthur

0

Hi Arthur,

thank you for letting me know.

Great that it works now.

Please feel free to contact us in case of any problems or questions.

Thank you!

0

Hi there,

The same problem appears,

 

Thanks,

Arthur

0
Hello Arthur,
have you or your company bought the license for AI assistant?
We provide a trial period that lasts 7 days for all users with paid licenses, and then the user or the company should buy a separate license: https://www.jetbrains.com/ai/#plans-and-pricing
Thank you!
0

Hi Olga,

Yes,

and they enabled it on.

Thanks,

Arthur

0
Hello Arthur,
please try to uncheck the "Use License Keys" option in this window.
If it won't help, please try the following:
- go to the `(Extensions) | ReSharper | Manage Options`;
- right-click on the “This computer” layer and invoke the `Reset` in the context menu;
- in the `Reset` layer dialog, enable only the “Environment / JetBrainsAIOptions” checkbox and click OK;
- logout from JetBrains Account on the `(Extensions) | ReSharper | Help | License Information` dialog and restart Visual Studio;
- login back to JetBrains Account on the License Information dialog.

If it won't help too, please collect a log file for us using the following steps:

1. Select `ReSharper | Navigate | Go to Action`;
2. Type `logger /all`;
3. Select specific `Licensing` trace scenario and enter `JetBrains.ReSharper.AI.Core.LLM.Grazie.Auth.AIFeaturesEnabledByLicense` in the `Custom namespace tracing` field;
4. Reproduce the issue (in your case - restart Visual Studio);
5. Provide the log file (its location is specified at the top of Logger Configuration tool window);
6. Don't forget to disable the trace scenarios;

Thank you!
0

Hi Olga,

12:41:17.002 |I| AddVsVersionToLogs            | :1                 | JetBrains ReSharper 2023.3.2 Build 233.0.20231218.91950
12:41:17.010 |I| AddVsVersionToLogs            | :1                 | Running in Visual Studio Enterprise 2022, Version 17.8.3 (17.8.34330.188), Hive: 17.0_e2dcd893
12:41:17.013 |I| AddVsVersionToLogs            | :1                 | Running on Windows 10 Pro 22H2, build 19045.3803, Professional, Client (Microsoft Windows NT 10.0.19045.0)
12:41:17.014 |I| AddVsVersionToLogs            | :1                 | Assertion mode is defined: False
12:41:18.487 |I| PersistenceHomeImpl           | JetPool(S) #1:57   | PersistenceHomeImpl:PersistenceHomeImpl configFile: C:\Users\developer\AppData\Local\JetBrains\ReSharperPlatformVs17\v213_e2dcd893\DelayedCommit.User.Settings.xml
12:41:19.201 |I| DpaProtocolServerConnector    | JetPool(S) #4:53   | Starting frontend
12:41:19.212 |I| DpaProtocolServerConnector    | JetPool(S) #4:53   | Server created at 50471 port
12:41:19.214 |I| DpaProtocolServerConnector    | JetPool(S) #4:53   | Running backend from C:\Users\developer\AppData\Local\JetBrains\Installations\ReSharperPlatformVs17_e2dcd893_000\JetBrains.DPA.Ide.VS.Backend.exe at 127.0.0.1:50471 IsInternal:False
12:41:19.215 |I| LogFilesProviderComponent     | JetPool(S) #4:53   | log file: C:\Users\developer\AppData\Local\Temp\JetLogs\JetBrainsLog.JetBrains.2023-12-26T12-41-08.devenv#16096-DPA.Backend.log
12:41:19.456 |I| AddUserPreferencesToLogs      | :1                 | All available Products&Features: (21pcs)[dotCover, “ReSharper Build”, dotTrace, “Dynamic Program Analysis”, “Navigation and Search”, “ReSharper C++”, Protobuf, “Debugger integration”, “Grammar and Spelling”, “Unit Testing”, ReSharper, “Package Checker”, “Entity Framework”, “AI Assistant”, “TeamCity Add-in”, “Web Languages”, “MsBuild and NAnt”, Internationalization, “JavaScript and TypeScript”, “CSS Language”, dotMemory]
12:41:19.456 |I| AddUserPreferencesToLogs      | :1                 |      disabled Products&Features: (3pcs)[Protobuf, “JavaScript and TypeScript”, “CSS Language”]
12:41:20.343 |I| LegacyRemoteInstancesManager  | :1                 | Registering process in ROT: dotTrace.Viewers.16096, Process name: devenv
12:41:22.622 |T| GrazieAuthenticationManager   | JetPool(S) #1:57   | New state: AI_LITE: AI features are enabled by license H7TC714MHH
12:41:22.696 |V| ConsentOptionsUIInteractive   | JetPool(S) #4:53   | built-in: (1pc)[“(rsch.send.usage.stat 'Send anonymous usage statistics to JetBrains' 2.0)”]
12:41:22.698 |V| ConsentOptionsUIInteractive   | JetPool(S) #4:53   | loaded: (2pcs)[“(rsch.send.usage.stat 'Send Usage Statistics' 1.1)”, “(rsch.send.usage.stat.ga '' 1.0 REMOVED)”]
12:41:22.721 |V| ConsentOptionsUIInteractive   | JetPool(S) #4:53   | Loaded accepted results: (2pcs)[“(rsch.send.usage.stat, 1.1 False 12/10/2023 08:17:23)”, “(rsch.send.usage.stat.ga, 1.0 False 09/06/2022 10:45:45)”]
12:41:22.721 |V| ConsentOptionsUIInteractive   | JetPool(S) #4:53   | Override accepted stated for 'rsch.send.usage.stat' with 1.1 False 12/10/2023 08:17:23
12:41:22.722 |V| ConsentOptionsUIInteractive   | JetPool(S) #4:53   | Override accepted stated for 'rsch.send.usage.stat.ga' with 1.0 False 09/06/2022 10:45:45
12:41:22.729 |V| ConsentOptionsUIInteractive   | JetPool(S) #4:53   | New options applied: (1pc)[“(rsch.send.usage.stat 'Send Usage Statistics' 1.1)”]
12:41:22.732 |V| PrivacyPolicyProvider         | JetPool(S) #4:53   | Document and consent options ready
12:41:22.733 |V| PrivacyPolicyProvider         | JetPool(S) #4:53   | Check for privacy policy update allowed='True', licenseId='H7TC714MHH,H7TC714MHH,H7TC714MHH,H7TC714MHH,H7TC714MHH,H7TC714MHH', uid='4t32vrof9srpmwpr3xtlg0mlo'
12:41:22.734 |V| ConsentOptionsUIInteractive   | JetPool(S) #4:53   | Options need to be shown to user: (0pcs)[]
12:41:22.734 |T| License2CheckComponent        | JetPool(S) #4:53   | Consent options changed: (0pcs)[]
12:41:22.755 |T| ClientUtil                    | JetPool(S) #6:68   | Request: https://account.jetbrains.com/lservice/rpc/obtainAgreement.action?productCode=%52%53U&fileName=eua&existingVersion=1%2E4&licenseID=%487%54%43714%4D%48%48%2C%487%54%43714%4D%48%48%2C%487%54%43714%4D%48%48%2C%487%54%43714%4D%48%48%2C%487%54%43714%4D%48%48%2C%487%54%43714%4D%48%48&uid=4t32vrof%39srpmwpr3xtlg0mlo&consentOptions=rsch%2Esend%2Eusage%2Estat%3A1%2E1%3A0%3A17021%396243755&buildDate=20640112&eap=%46alse&hostName=ra%50%4Fvdz%2B0k%51z%42%50%4FqWZue%51rp%41%53%43m3%41vwj531w5%511%42%54bm%44gxiVZU%47u%39%4D%42t%4BnU%4FappYw%51sw%4Cb%4CX3t%53U%491%41a%474q1bw%3D%3D&userName=W%4F1%50%54Y%49V%4Bi4j%506%541x%2Bvge%547Wt%45z%52dfsm2rvX%45U%4DY%4Eapog%2F%4AWv40%42%45%54n6%44%4Elr%46%4E7U7Xne7yqYl%51%43w7j%4Bm%48%39%42%4E%38g%3D%3D&salt=335%38406&machineId=55a3d72b%2D07cf%2D44f7%2D%39%390d%2Daf6%3801%38321a3&clientVersion=15&buildNumber=2023%2E3%2E2%2E233%2E0%2E2023121%38%2E%391%3950
12:41:22.756 |T| ClientUtil                    | JetPool(S) #6:68   | Request decoded: https://account.jetbrains.com/lservice/rpc/obtainAgreement.action?productCode=RSU&fileName=eua&existingVersion=1.4&licenseID=H7TC714MHH,H7TC714MHH,H7TC714MHH,H7TC714MHH,H7TC714MHH,H7TC714MHH&uid=4t32vrof9srpmwpr3xtlg0mlo&consentOptions=rsch.send.usage.stat:1.1:0:1702196243755&buildDate=20640112&eap=False&hostName=raPOvdz+0kQzBPOqWZueQrpASCm3Avwj531w5Q1BTbmDgxiVZUGu9MBtKnUOappYwQswLbLX3tSUI1AaG4q1bw==&userName=WO1PTYIVKi4jP6T1x+vgeT7WtEzRdfsm2rvXEUMYNapog/JWv40BETn6DNlrFN7U7Xne7yqYlQCw7jKmH9BN8g==&salt=3358406&machineId=55a3d72b-07cf-44f7-990d-af68018321a3&clientVersion=15&buildNumber=2023.3.2.233.0.20231218.91950
12:41:22.756 |T| ClientUtil                    | JetPool(S) #6:68   | Authorization header: 
12:41:22.757 |T| ClientUtil                    | JetPool(S) #6:68   | Set SecurityProtocol to Tls11, Tls12, old SystemDefault by https://account.jetbrains.com/lservice/rpc/obtainAgreement.action?productCode=RSU&fileName=eua&existingVersion=1.4&licenseID=H7TC714MHH%2CH7TC714MHH%2CH7TC714MHH%2CH7TC714MHH%2CH7TC714MHH%2CH7TC714MHH&uid=4t32vrof9srpmwpr3xtlg0mlo&consentOptions=rsch.send.usage.stat%3A1.1%3A0%3A1702196243755&buildDate=20640112&eap=False&hostName=raPOvdz%2B0kQzBPOqWZueQrpASCm3Avwj531w5Q1BTbmDgxiVZUGu9MBtKnUOappYwQswLbLX3tSUI1AaG4q1bw%3D%3D&userName=WO1PTYIVKi4jP6T1x%2BvgeT7WtEzRdfsm2rvXEUMYNapog%2FJWv40BETn6DNlrFN7U7Xne7yqYlQCw7jKmH9BN8g%3D%3D&salt=3358406&machineId=55a3d72b-07cf-44f7-990d-af68018321a3&clientVersion=15&buildNumber=2023.3.2.233.0.20231218.91950
12:41:22.859 |T| ClientUtil                    | JetPool(S) #6:68   | Response status: OK 'OK'
12:41:22.859 |T| ClientUtil                    | JetPool(S) #6:68   | Signature: <!-- SHA512withRSA-DP8CnhyW7kP/ya6T5LCA14TaPxY65c3AOQex4mhGDr19ub7Ta/cVPqYjPtoeUdVAri9L42RQQu4bM0nzJCO0fVNaqLN4rI+BC1l4akGLOeKnmGnAw1rs02jTsqProtN3Rln+DidpR8WPY6/sNop8i29w1mrZ1KbnpFQN+2y70jkFUh9wI3FcsrFq0/aEX+pS197S69xkPaCLpEZ8CLVhqybpuTHcjePZABjIlYTtMVdYgRJj7bQerTaw/JFWkg5DyWHuWP15n/lK9Gm4oUrztMavYZ3seE4bmuAPVEhvtcPcgof2m6C9R35V0erbGKoiS+/58u2O8vUL7Tf7rHvs/g==-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 -->
12:41:22.860 |T| ClientUtil                    | JetPool(S) #6:68   | Restore SecurityProtocol to SystemDefault
12:41:22.860 |T| ClientUtil                    | JetPool(S) #6:68   | Response: <ObtainAgreementResponse><action>NONE</action><consentOptions>[]</consentOptions><documentHtml></documentHtml><fileName>eua</fileName><message></message><responseCode>OK</responseCode><salt>3358406</salt><validationDeadlinePeriod>-1</validationDeadlinePeriod><validationPeriod>14233991</validationPeriod></ObtainAgreementResponse>
12:41:22.861 |V| PrivacyPolicyProvider         | JetPool(S) #6:68   | Obatain new version result: OK 
12:41:22.861 |V| PrivacyPolicyProvider         | JetPool(S) #6:68   | No new document received
12:41:22.862 |V| ConsentOptionsUIInteractive   | JetPool(S) #6:68   | OnConsentOptionsRecieved: []
12:41:23.458 |W| ReflectionRdActivator         | :1                 | JetBrains.VsIntegration.TextControl.VsTextControlChangeUnitFactoryBackToFrontInterop RdExt without bindable children was activated.
12:41:23.546 |I| RecentSnapshotsInfoConverter  | JetPool(S) #3:54   | Started Artifacts converting.
12:41:23.546 |I| RecentSnapshotsInfoConverter  | JetPool(S) #3:54   | Finished Artifacts converting.
12:41:23.556 |I| SilentCleanupComponent        | :1                 | Starting silent cleanup component
12:41:23.559 |I| SilentCleanupComponent        | :1                 | Checking location C:\Users\developer\AppData\Local\JetBrains\Shared\vAny\Cache, lifespan 30.00:00:00. Will delete directories older than 11/26/2023 08:41:23
12:41:23.628 |T| ClientUtil                    | JetPool(S) #4:53   | Request: https://account.jetbrains.com/lservice/rpc/obtainAgreement.action?productCode=%41%49&fileName=ai%45ua&existingVersion=1%2E0&licenseID=%487%54%43714%4D%48%48&uid=4t32vrof%39srpmwpr3xtlg0mlo&consentOptions=&buildDate=20640112&eap=%46alse&hostName=ra%50%4Fvdz%2B0k%51z%42%50%4FqWZue%51rp%41%53%43m3%41vwj531w5%511%42%54bm%44gxiVZU%47u%39%4D%42t%4BnU%4FappYw%51sw%4Cb%4CX3t%53U%491%41a%474q1bw%3D%3D&userName=W%4F1%50%54Y%49V%4Bi4j%506%541x%2Bvge%547Wt%45z%52dfsm2rvX%45U%4DY%4Eapog%2F%4AWv40%42%45%54n6%44%4Elr%46%4E7U7Xne7yqYl%51%43w7j%4Bm%48%39%42%4E%38g%3D%3D&salt=335%392%381&machineId=55a3d72b%2D07cf%2D44f7%2D%39%390d%2Daf6%3801%38321a3&clientVersion=15&buildNumber=2023%2E3%2E2%2E233%2E0%2E2023121%38%2E%391%3950
12:41:23.628 |T| ClientUtil                    | JetPool(S) #4:53   | Request decoded: https://account.jetbrains.com/lservice/rpc/obtainAgreement.action?productCode=AI&fileName=aiEua&existingVersion=1.0&licenseID=H7TC714MHH&uid=4t32vrof9srpmwpr3xtlg0mlo&consentOptions=&buildDate=20640112&eap=False&hostName=raPOvdz+0kQzBPOqWZueQrpASCm3Avwj531w5Q1BTbmDgxiVZUGu9MBtKnUOappYwQswLbLX3tSUI1AaG4q1bw==&userName=WO1PTYIVKi4jP6T1x+vgeT7WtEzRdfsm2rvXEUMYNapog/JWv40BETn6DNlrFN7U7Xne7yqYlQCw7jKmH9BN8g==&salt=3359281&machineId=55a3d72b-07cf-44f7-990d-af68018321a3&clientVersion=15&buildNumber=2023.3.2.233.0.20231218.91950
12:41:23.628 |T| ClientUtil                    | JetPool(S) #4:53   | Authorization header: 
12:41:23.628 |T| ClientUtil                    | JetPool(S) #4:53   | Set SecurityProtocol to Tls11, Tls12, old SystemDefault by https://account.jetbrains.com/lservice/rpc/obtainAgreement.action?productCode=AI&fileName=aiEua&existingVersion=1.0&licenseID=H7TC714MHH&uid=4t32vrof9srpmwpr3xtlg0mlo&consentOptions=&buildDate=20640112&eap=False&hostName=raPOvdz%2B0kQzBPOqWZueQrpASCm3Avwj531w5Q1BTbmDgxiVZUGu9MBtKnUOappYwQswLbLX3tSUI1AaG4q1bw%3D%3D&userName=WO1PTYIVKi4jP6T1x%2BvgeT7WtEzRdfsm2rvXEUMYNapog%2FJWv40BETn6DNlrFN7U7Xne7yqYlQCw7jKmH9BN8g%3D%3D&salt=3359281&machineId=55a3d72b-07cf-44f7-990d-af68018321a3&clientVersion=15&buildNumber=2023.3.2.233.0.20231218.91950
12:41:23.741 |T| ClientUtil                    | JetPool(S) #4:53   | Response status: OK 'OK'
12:41:23.741 |T| ClientUtil                    | JetPool(S) #4:53   | Signature: <!-- SHA512withRSA-LUpvZ261di+Jx2EVEQgdd934r+7TBPHaavEbX7FKKBCJ0YGOTeh3YKrEyccPvFmvvmuHjq119sOEWKUWweNzVc2oU2iHvqTNIT6M5FmzQ51FJPnGM6jWjcWpjMRoD4CxFbkJZ67W+XaTpJnqYGefhbVilbLboWiCm9uGtBeSf89SeZaQOO89OF6hCkJolw9qNU6//V+nUcIy6cd6HgZMUYEadzdWXR5UI8377wSVlXiREUXxvcg3viOyJbZGjLcQ/JvHZ2XsD2LKPYuOkRYKrNMxUmc/cre321QX6+4LHrhubPenE+FHxa5uG2hg+QmOjMOsu+kLQEhcXdqwcE+BeA==-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 -->
12:41:23.741 |T| ClientUtil                    | JetPool(S) #4:53   | Restore SecurityProtocol to SystemDefault
12:41:23.741 |T| ClientUtil                    | JetPool(S) #4:53   | Response: <ObtainAgreementResponse><action>NONE</action><consentOptions>[]</consentOptions><documentHtml></documentHtml><fileName>aiEua</fileName><message></message><responseCode>OK</responseCode><salt>3359281</salt><validationDeadlinePeriod>-1</validationDeadlinePeriod><validationPeriod>11572139</validationPeriod></ObtainAgreementResponse>
12:41:23.951 |T| ShowLicenseDialogHandlerWpf   | :1                 | WpfMainWindow found
12:41:23.952 |T| ShowLicenseDialogHandlerWpf   | :1                 | WpfMainWindow found and is visible
12:41:23.953 |T| License2CheckComponent        | :1                 | RegisterShowLicenseDialogHandler. Overall status: [SUCCESS: Properly licensed]
12:41:23.954 |T| License2CheckComponent        | :1                 | No show license dialog requests left.
12:41:24.668 |I| ExternalServicesBackendController| :1                 | Starting external java service
12:41:24.683 |I| VsJavaServicesChannelProvider | JetPool(S) #1:57   | Shared directory for external services: C:\Users\developer\AppData\Local\JetBrains\Transient\ReSharperPlatformVs17\v233_e2dcd893\ExternalServices
12:41:24.985 |T| GrazieAuthenticationManager   | :1                 | [Account Check] Starting account check process.
12:41:24.988 |T| GrazieAuthenticationManager   | :1                 | [Account Check] Account check completed. Account Created: True
12:41:29.196 |W| VsLanguagesBackToFrontInteropSinceVs15| :1                 | Failed to get language settings for {4513fa64-5b72-4b58-9d4c-1d3c81996c2c}. The parameter is incorrect. The error code is E_INVALIDARG, or COR_E_ARGUMENT, or WIN32_ERROR_INVALID_PARAMETER, or 0x80070057.
12:41:29.831 |I| SpellCheckerBackendSettingsUpdateWatcher| :1                 | SpellCheckerBackendSettingsUpdateWatcher initializing
12:41:30.124 |W| VsCppInlineHintsDisabler      | :1                 | Failed to get a value of LanguageService.C/C++.Roaming.InlineHintsEnabled. Result=Missing

--- EXCEPTION #1/2 [InvalidOperationException]
Message = “Failed to get a value of LanguageService.C/C++.Roaming.InlineHintsEnabled. Result=Missing”
ExceptionPath = Root.InnerException
ClassName = System.InvalidOperationException
HResult = COR_E_INVALIDOPERATION=80131509

--- Outer ---

--- EXCEPTION #2/2 [LoggerException]
Message = “Failed to get a value of LanguageService.C/C++.Roaming.InlineHintsEnabled. Result=Missing”
ExceptionPath = Root
ClassName = JetBrains.Util.LoggerException
InnerException = “Exception #1 at Root.InnerException”
HResult = COR_E_APPLICATION=80131600
StackTraceString = “
 at JetBrains.Util.ILoggerEx.LogException(ILogger this, LoggingLevel level, Exception exception, ExceptionOrigin exceptionOrigin, String comment) in LogException.il:line IL_0025 mvid D9B8
    at JetBrains.Util.OnError.<>c__DisplayClass14_0.<Warn>b__0(Exception ex) in OnError.il:line IL_000E mvid D9B8
    at JetBrains.Platform.VisualStudio.SinceVs14.Shell.VsSettingsManagerSinceVs14.<>c__DisplayClass8_0`1.<GetValue>b__0() in VsSettingsManagerSinceVs14.il:line IL_004F mvid F5EF
    at JetBrains.Util.OnError.Catch[TValue](Func`1 func) in Catch.il:line IL_000F mvid D9B8
    at JetBrains.ReSharper.Feature.Services.Cpp.VisualStudio.Interop.VsCppInlineHintsDisabler.<>c__DisplayClass1_0.<.ctor>b__1(Lifetime lifetime) in VsCppInlineHintsDisabler.il:line IL_0000 mvid 5198 or VsCppInlineHintsDisabler.il:line IL_00BD mvid 5198
    at JetBrains.Lifetimes.LifetimeDefinition.ExecuteOrTerminateOnFail(Action`1 atomicAction) in ExecuteOrTerminateOnFail.il:line IL_0014 mvid 7827
    at JetBrains.Lifetimes.SequentialLifetimes.TrySetNewAndTerminateOld(LifetimeDefinition newLifetimeDefinition, Action`1 actionWithNewLifetime) in TrySetNewAndTerminateOld.il:line IL_003C mvid 7827
    at JetBrains.DataFlow.IPropertyEx.<>c__DisplayClass38_0.<WhenTrue>b__0(PropertyChangedEventArgs`1 args)
    at JetBrains.DataFlow.Property`1.PropertyChangeSignal.Acknowledge(Action`1 handler, AddRemove addremove) in Acknowledge.il:line IL_0048 mvid D9B8
    at JetBrains.Lifetimes.LifetimeDefinition.Bracket(Action opening, Action closing) in Bracket.il:line IL_0026 mvid 7827
    at JetBrains.DataFlow.Signal`1.AdviseCore(Action`1 handler, Lifetime lifetime) in AdviseCore.il:line IL_0050 mvid D9B8
    at JetBrains.DataFlow.Signal`1.Advise(Lifetime lifetime, Action`1 handler) in Advise.il:line IL_0008 mvid D9B8
    at JetBrains.DataFlow.IPropertyEx.WhenTrue(IProperty`1 property, Lifetime lifetime, Action`1 FHandler) in WhenTrue.il:line IL_0052 mvid D9B8
    at JetBrains.ReSharper.Feature.Services.Cpp.VisualStudio.Interop.VsCppInlineHintsDisabler..ctor(Lifetime lifetime, IVsEnvironmentInformation vsEnvironment, ISettingsStore settingsStore, IVsSynchronizedSettingsManager settingsManager, ILogger logger)
    at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
    at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture) in Invoke.il:line IL_00F4 mvid 105D
    at JetBrains.Application.Components.ConstructiorBindigns.Activate(ISingletonDescriptor descriptor, Object[] dependencies) in Activate.il:line IL_0031 mvid 635A
    at JetBrains.Application.Components.SingletonDescriptor`1.CreateInstance(Object[] dependencies) in CreateInstance.il:line IL_005F mvid 635A
    at JetBrains.Application.Components.AsyncDescriptorBase.ActivatingComponentState.CreateInstanceWithReadLock() in CreateInstanceWithReadLock.il:line IL_002B mvid 635A
    at JetBrains.Application.Components.AsyncDescriptorBase.ActivatingComponentState.TryGetSyncImpl() in TryGetSyncImpl.il:line IL_00A8 mvid 635A
    at JetBrains.Application.Components.AsyncDescriptorBase.StateWithPriorityCache`1.TryGetSync() in TryGetSync.il:line IL_0010 mvid 635A
    at JetBrains.Application.Components.AsyncDescriptorBase.TryActivate(Object[] dependencyValues) in TryActivate.il:line IL_0023 mvid 635A
    at JetBrains.Application.Components.AsyncDescriptorBase.TryGetOrCreateValue() in TryGetOrCreateValue.il:line IL_002B mvid 635A
    at JetBrains.Application.Components.AsyncDescriptorBase.GetValue() in GetValue.il:line IL_000D mvid 635A
    at JetBrains.Application.Components.InitializationStrategyBase.InitDescriptorSync(IComponentContainer container, IComponentDescriptor descriptor, ContainerStrategyStage stage)
    at JetBrains.Application.Components.AsyncInitializationStrategyBase.<CreateDescriptorAsync>g__CreateValueDescriptorSafe|14_1(IComponentContainer container, IValueDescriptor descriptor, ContainerStrategyStage stage, ILogger logger) in AsyncInitializationStrategyBase.il:line IL_0037 mvid 635A
    at System.Threading.Tasks.Task.Execute() in Execute.il:line IL_0010 mvid 105D
    at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) in RunInternal.il:line IL_0079 mvid 105D
    at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) in Run.il:line IL_0009 mvid 105D or Run.il:line IL_0034 mvid 105D
    at System.Threading.Tasks.Task.ExecuteWithThreadLocal(Task& currentTaskSlot) in ExecuteWithThreadLocal.il:line IL_00E1 mvid 105D
    at System.Threading.Tasks.Task.ExecuteEntry(Boolean bPreventDoubleExecution) in ExecuteEntry.il:line IL_0096 mvid 105D
    at JetBrains.Util.Concurrency.ExecutionContextEx.<>c__DisplayClass0_0.<Run>b__0(Object _) in ExecutionContextEx.il:line IL_0011 mvid D9B8
    at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) in RunInternal.il:line IL_0079 mvid 105D
    at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) in Run.il:line IL_0009 mvid 105D or Run.il:line IL_0034 mvid 105D
    at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) in Run.il:line IL_0009 mvid 105D or Run.il:line IL_0034 mvid 105D
    at JetBrains.Util.Concurrency.ExecutionContextEx.Run(ExecutionContext context, ContextCallback callback, Object state) in Run.il:line IL_0028 mvid D9B8
    at JetBrains.Threading.ReentrancyGuard.Execute(String name, Action action) in Execute.il:line IL_0145 mvid D9B8
    at JetBrains.Threading.ReentrancyGuard.ExecutePendingActions() in ExecutePendingActions.il:line IL_0065 mvid D9B8
    at JetBrains.Util.Concurrency.ExecutionContextEx.<>c__DisplayClass0_0.<Run>b__0(Object _) in ExecutionContextEx.il:line IL_0011 mvid D9B8
    at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) in RunInternal.il:line IL_0079 mvid 105D
    at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) in Run.il:line IL_0009 mvid 105D or Run.il:line IL_0034 mvid 105D
    at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) in Run.il:line IL_0009 mvid 105D or Run.il:line IL_0034 mvid 105D
    at JetBrains.Util.Concurrency.ExecutionContextEx.Run(ExecutionContext context, ContextCallback callback, Object state) in Run.il:line IL_0028 mvid D9B8
    at JetBrains.Threading.JetDispatcher.Closure.Execute() in Execute.il:line IL_0100 mvid D9B8
    at JetBrains.Threading.JetDispatcher.ProcessQueue(Int32 nMinBucket, Int32 nProcessQueueGeneration) in ProcessQueue.il:line IL_01D6 mvid D9B8
    at JetBrains.Threading.JetDispatcher.ExternalIdleProcessing.OnExternalDriverIdle() in OnExternalDriverIdle.il:line IL_001C mvid D9B8
    at JetBrains.VsIntegration.Shell.VsDoIdleDispatcherSink.Microsoft.VisualStudio.OLE.Interop.IOleComponent.FDoIdle(UInt32 grfidlef)

12:41:30.433 |W| VsInlineParameterNameHintsDisabler| :1                 | Option DisplayAllHintsWhilePressingAltF1 is not found in class Microsoft.CodeAnalysis.InlineHints.InlineHintsOptionsStorage assembly Microsoft.CodeAnalysis.LanguageServer.Protocol. VS API might have been changed. There is no DisplayAllHintsWhilePressingAltF1 field or property in class “Microsoft.CodeAnalysis.InlineHints.InlineHintsOptionsStorage, Microsoft.CodeAnalysis.LanguageServer.Protocol, Version=4.8.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35”.
12:41:30.436 |W| VsInlineParameterNameHintsDisabler| :1                 | Option EnabledForParameters is not found in class Microsoft.CodeAnalysis.Editor.InlineHints.InlineHintsViewOptionsStorage assembly Microsoft.CodeAnalysis.EditorFeatures.Wpf. VS API might have been changed. There is no EnabledForParameters field or property in class “Microsoft.CodeAnalysis.Editor.InlineHints.InlineHintsViewOptionsStorage, Microsoft.CodeAnalysis.EditorFeatures.Wpf, Version=4.8.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35”.
12:41:30.436 |W| VsInlineParameterNameHintsDisabler| :1                 | Option EnabledForTypes is not found in class Microsoft.CodeAnalysis.Editor.InlineHints.InlineHintsViewOptionsStorage assembly Microsoft.CodeAnalysis.EditorFeatures.Wpf. VS API might have been changed. There is no EnabledForTypes field or property in class “Microsoft.CodeAnalysis.Editor.InlineHints.InlineHintsViewOptionsStorage, Microsoft.CodeAnalysis.EditorFeatures.Wpf, Version=4.8.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35”.
12:41:30.539 |W| VsWorkspaceListener           | :1                 | Could not get IVsSolutionWorkspaceService. System.InvalidOperationException. Could not query the service provider for the service ID {66685CD1-6BE5-4285-A1A4-1CEBC413F04F}.
12:41:30.880 |I| ExternalServicesBackendController| ExternalServices Protocol Thread:78 | Opening idea project at C:\Users\developer\AppData\Local\JetBrains\Transient\ReSharperPlatformVs17\v233_e2dcd893\ExternalServices\Projects\ConsoleApp1_-1498014095
12:41:30.896 |I| ExternalServicesBackendController| ExternalServices Protocol Thread:78 | Setting new trace categories for IJ part: 
12:41:30.898 |I| ExternalServicesBackendController| ExternalServices Protocol Thread:78 | Opening idea project at C:\Users\developer\AppData\Local\JetBrains\Transient\ReSharperPlatformVs17\v233_e2dcd893\ExternalServices\Projects\ConsoleApp1_-1498014095
12:41:31.116 |I| GrazieSettingsSynchronizer    | ExternalServices Protocol Thread:78 | Initializing settings synchronizer
12:41:31.633 |I| SpellCheckerUserWordsSynchronizer| ExternalServices Protocol Thread:78 | Initializing settings synchronizer
12:41:31.637 |I| SpellCheckerSettingsSynchronizer| ExternalServices Protocol Thread:78 | Initializing settings synchronizer
12:41:32.209 |I| FqnNavigatorWcfService        | :24                | Initializing the host, lifetime: 7707181, processId: 16096
12:41:32.860 |W|                               | :1                 | File failed to add file. Error code: E_INVALIDARG
12:41:34.581 |I| VsRoslynDiagnosticsFeedSinceVs14RoslynAware| JetPool(S) #1:57   | Method IDiagnosticService.GetDiagnostics is not available. Method 'Microsoft.CodeAnalysis.Diagnostics.DiagnosticService.GetDiagnostics' not found.
12:41:34.590 |I| VsRoslynDiagnosticsFeedSinceVs14RoslynAware| JetPool(S) #1:57   | Unable to convert Roslyn diagnostic using VS14+ format (Roslyn <= 4.3). Will try newer formats. Member 'Microsoft.CodeAnalysis.Diagnostics.DiagnosticDataLocation.SourceSpan' not found.
12:41:34.663 |W| VsTextControlInheritanceMarginOptionsSinceVs16| :1                 | Option ShowInheritanceMargin is not found in class Microsoft.CodeAnalysis.Editor.Shared.Options.FeatureOnOffOptions assembly Microsoft.CodeAnalysis.EditorFeatures. VS API might have been changed. There is no ShowInheritanceMargin field or property in class “Microsoft.CodeAnalysis.Editor.Shared.Options.FeatureOnOffOptions, Microsoft.CodeAnalysis.EditorFeatures, Version=4.8.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35”.
12:41:34.675 |W| VsTextControlInheritanceMarginOptionsSinceVs16| :1                 | Option InheritanceMarginCombinedWithIndicatorMargin is not found in class Microsoft.CodeAnalysis.Editor.Shared.Options.FeatureOnOffOptions assembly Microsoft.CodeAnalysis.EditorFeatures. VS API might have been changed. There is no InheritanceMarginCombinedWithIndicatorMargin field or property in class “Microsoft.CodeAnalysis.Editor.Shared.Options.FeatureOnOffOptions, Microsoft.CodeAnalysis.EditorFeatures, Version=4.8.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35”.
12:41:35.905 |W|                               | JetPool(S) #1:57   | The system cannot find the file specified.
12:41:36.273 |W| AssistantMessageViewModel     | :1                 | AI Assistant is out of volume
12:41:36.306 |I| CleanUpUnitTestElementsTask   | JetPool(S) #6:68   | << (Opening) Clean-up obsolete unit-test elements
12:41:36.351 |I| CleanUpUnitTestElementsTask   | :12                | 0 elements removed for unknown unit-test providers
12:41:36.351 |I| CleanUpUnitTestElementsTask   | :27                | 0 elements removed for unknown projects
12:41:36.354 |I| CleanUpUnitTestElementsTask   | :46                | 0 elements removed for unknown target frameworks
12:41:36.355 |I| CleanUpUnitTestElementsTask   | :46                | >> (Closing) Clean-up obsolete unit-test elements
12:41:36.356 |I| CheckDatabaseTask             | JetPool(S) #4:53   | Checking UT database...
12:41:36.371 |I| VsIntellisenseDisableMonitorBackend| :1                 | Solution is loaded.
12:41:36.371 |I| CheckDatabaseTask             | JetPool(S) #4:53   | UT database OK
12:41:36.375 |T| LicensedEntityUsageTracker    | :1                 | Used 'ReSharper' (ReSharper)
12:41:36.375 |T| LicensedEntityUsageTracker    | :1                 | Used 'ReSharper' (ReSharper)
12:41:36.375 |T| LicensedEntityUsageTracker    | :1                 | Used 'ReSharper' (ReSharper)
12:41:36.662 |I| StorageLocation               | :1                 | Storage location: C:\Users\developer\AppData\Local\JetBrains\Transient\ReSharperPlatformVs17\v233_e2dcd893\SolutionCaches\_ConsoleApp1.-1498014095.00\DPA
12:41:36.928 |I| InitialExplorationTask        | JetPool(S) #3:54   | Initial unit-test exploration started
12:41:36.938 |I| InitialExplorationTask        | JetPool(S) #1:57   | Initial unit-test exploration completed
12:41:37.143 |I| ContinuousTestingIndicatorVisibilityDetector| :1                 | Initializing continuous testing indicator
12:41:37.222 |I| LogFilesProviderComponent     | JetPool(S) #1:57   | log files by mask: C:\Users\developer\AppData\Local\Temp\JetLogs/JetBrains.Process.Elevator*16528.log
12:41:37.227 |I| LogFilesProviderComponent     | JetPool(S) #1:57   | log files by mask: C:\Users\developer\AppData\Local\Temp\JetLogs/JetBrains.ETW.Collector.Host*3544.log
12:41:37.227 |I| LogFilesProviderComponent     | JetPool(S) #1:57   | log files by mask: C:\Users\developer\AppData\Local\Temp\JetLogs/JetBrains.ETW.Collector.Host*3544.log
12:41:37.291 |I| LogFilesProviderComponent     | JetPool(S) #4:53   | log files by mask: C:\Users\developer\AppData\Local\Temp\JetLogs/JetBrains.DPA.Collector*19792.log
12:41:37.396 |I| LogFilesProviderComponent     | JetPool(S) #4:53   | log files by mask: C:\WINDOWS\TEMP\JetDumps/JetBrains.DPA.Collector.exe*19792.log
 

Thanks,

Arthur

0

Hi Olga, 

Have you any ideas?

 

Thanks,

Arthur

0

Hello Arthur,

I've checked again and looks like your company doesn't have any license for AI assistant.

I see the line with “AI Assistant subscription is valid through 05/17/2024” on your screenshot, it means that you could use 7 day trial for AI assistant during this period. And now the trial period is over.

Could you please check on your side, if your company bought new licenses?

Thank you!

0

Hi Olga,

Yes, sure.

Thanks, 

Arthur

0

Hi Olga,

The JetBrains manager confirmed that the license has already been purchased and should be available, but it is still not available. 

Thanks, 

Arthur

0
Hi Arthur,
Yes, your company has the license, but it doesn't assign to anyone. Please ask your administrator to assign it to your JetBrains Account.
Thank you!
0

Hi Olga,

Our administration doesn't see an option to assign the license. Can you please elaborate on how can we proceed to fix this issue?

Assigning 2 screenshots to show the difference:

How IA assistant looks like: 

How a regular one looks like: 

Thanks, Arthur

 

0
Hi Arthur, 

The administrator needs to accept the AI terms of service - please see the attached screenshot. They should be able to assign the license!
0

Hi Katie O'Neill,

I don't see any screenshot. Have you attached?

Thanks, 

Arthur.

 

0

Hi Arthur,

please check the screenshot below.

0

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