JetBrains.dotUltimate.2020.3.2.exe crashes with no error


Trying to install Resharper on new PC. It gets as far as "Installing....." and then will just shut down with no error.

I found some instructions for enabling logs for MSI, but this is not an MSI it is an exe. I can't provide any further information until I know how to enable logging, or where I may find logs.

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I found an old version (JetBrains.ReSharperUltimate.2020.1.3.exe) lying around on old computer, and this installed perfectly. So really not sure what is different in 2020.3.2.

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Hello Chris Clayton

Thank you for contacting us!

Which VS version do you run?

Could you get all the log files from %LocalAppData%\JetBrains\Shared\vAny\Installer and share them alongside a support ticket which can be created by the "Submit a request" button above.


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