Cannot (re)install or remove Resharper anymore ):

Somehow, I cannot (re)install or remove Resharper. Everytime I want to
install a new version or remove an old one, I get the error "Internal
Error 2753, registrar.exe". Trying to register by hand using
'Registrar.exe /register' doesn't seem to help.

This problem is prohibiting me from installing build #91 and also from
removing Resharper altogether. I'm stuck with #90 (at least I think so,
is there any place you can check the build no.) and this build is giving
me errors because it is installed incorrectly, so boohoo ):

Thanks.

6 comments
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Jaap,

is Registrar.exe located in the ReSharper installation directory? What
happens if you run it from
the command line?

"Jaap van Hengstum" <jaap.van.hengstum@[NOSPAM]indicia.nl> wrote in message
news:ccb617$v3s$1@is.intellij.net...

Somehow, I cannot (re)install or remove Resharper. Everytime I want to
install a new version or remove an old one, I get the error "Internal
Error 2753, registrar.exe". Trying to register by hand using
'Registrar.exe /register' doesn't seem to help.

>

This problem is prohibiting me from installing build #91 and also from
removing Resharper altogether. I'm stuck with #90 (at least I think so,
is there any place you can check the build no.) and this build is giving
me errors because it is installed incorrectly, so boohoo ):

>

Thanks.



0
Comment actions Permalink

Dmitry Shaporenkov (JetBrains) wrote:

Jaap,

is Registrar.exe located in the ReSharper installation directory? What
happens if you run it from
the command line?


Yes, the file registrar.exe is in the installation directory, and when I
run 'registrar.exe /register', it seems to run correctly (Types
registered correctly). But doing this doesn't solve the problem, I still
get 'Internal Error 2753' when trying to remove resharper or install #91.

0
Comment actions Permalink

While I have no idea what exactly happened on your system,
I think you can always remove a faulty *.msi installation by
removing its registry key under
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserD
ata\\Products Look for a key that has 'ReShaprer' in the 'InstallProperties' subkey. Sorry for such an ugly way, but I really cannot figure out a better one. Then you should be able to install 91. "Jaap van Hengstum" ]]> wrote in message
news:ccb82d$aa1$1@is.intellij.net...

Dmitry Shaporenkov (JetBrains) wrote:

>

Jaap,

>

is Registrar.exe located in the ReSharper installation directory? What
happens if you run it from
the command line?

>

Yes, the file registrar.exe is in the installation directory, and when I
run 'registrar.exe /register', it seems to run correctly (Types
registered correctly). But doing this doesn't solve the problem, I still
get 'Internal Error 2753' when trying to remove resharper or install

#91.


0
Comment actions Permalink

I've just remembered another thing:
try to run 'Registrar.exe /uninstall' - this command is executed during
uninstallation.

"Jaap van Hengstum" <jaap.van.hengstum@[NOSPAM]indicia.nl> wrote in message
news:ccb82d$aa1$1@is.intellij.net...

Dmitry Shaporenkov (JetBrains) wrote:

>

Jaap,

>

is Registrar.exe located in the ReSharper installation directory? What
happens if you run it from
the command line?

>

Yes, the file registrar.exe is in the installation directory, and when I
run 'registrar.exe /register', it seems to run correctly (Types
registered correctly). But doing this doesn't solve the problem, I still
get 'Internal Error 2753' when trying to remove resharper or install

#91.


0
Comment actions Permalink

Dmitry Shaporenkov (JetBrains) wrote:

While I have no idea what exactly happened on your system,
I think you can always remove a faulty *.msi installation by
removing its registry key under
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserD
ata\<id>\Products
Look for a key that has 'ReShaprer' in the 'InstallProperties' subkey.
Sorry for such an ugly way, but I really cannot figure out a better one.
Then you should be able to install 91.


Thanks. Running 'registrar.exe /uninstall' and then removing the above
key and another key did the trick, and I was able to install #91.

What I suspect happened, is that I (naively :)) ran the ReSharper90.exe
file immediately when downloading it from the webpage, instead saving
it to disk first. The installation is then started from the temporary
internet files folder and this somehow caused the .msi to be misplaced
or deleted when the temp folder was deleted. But if this is the case, it
is probably some ms-installer bug and has nothing to do with resharper.

0
Comment actions Permalink

Jaap,

thank you for this information, it is important for us to be aware of
possible reasons of such problems.
We don't know how Windows Installer should behave in the situation you
described, but we perhaps
have to learn this.

Dmitry

"Jaap van Hengstum" <jaap.van.hengstum@[NOSPAM]indicia.nl> wrote in message
news:ccbdkn$cqa$1@is.intellij.net...

Dmitry Shaporenkov (JetBrains) wrote:

While I have no idea what exactly happened on your system,
I think you can always remove a faulty *.msi installation by
removing its registry key under

>

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserD

ata\<id>\Products
Look for a key that has 'ReShaprer' in the 'InstallProperties' subkey.
Sorry for such an ugly way, but I really cannot figure out a better one.
Then you should be able to install 91.

>

Thanks. Running 'registrar.exe /uninstall' and then removing the above
key and another key did the trick, and I was able to install #91.

>

What I suspect happened, is that I (naively :)) ran the ReSharper90.exe
file immediately when downloading it from the webpage, instead saving
it to disk first. The installation is then started from the temporary
internet files folder and this somehow caused the .msi to be misplaced
or deleted when the temp folder was deleted. But if this is the case, it
is probably some ms-installer bug and has nothing to do with resharper.

>


0

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